Tracktor Order Tracking

by ShopPad Inc. · Free plan available.

4.6 (129) on Shopify Used by 4,144 Shopify stores

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Keep customers on your site with branded order status and tracking

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About Tracktor Order Tracking

Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement. Keep customers on your site instead of sending them to carrier pages Control how tracking details and locations appear to customers Reduce "Where is my order?" (WISMO) support requests Create custom order statuses before shipment to keep customers updated Merchants love the fast, reliable support from our US-based team Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: ShopPad Inc.
Category: Marketing & conversion
Pricing: Free plan available
Rating: 4.6 (129) on Shopify

Key features

Keep customers on your site with branded order status and tracking

Integrations with:

Gorgias, Klaviyo, MESA, Omnisend, OrderlyEmails, Shopify Admin, Shopify Flow, Zendesk

4 plans · starts free · 14-day free trial

Free

$4.99/month

$8.99/month

$49.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 88 Shopify App Store reviews

Use the arrows to read individual reviews

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— Boho Beach Hut

i love it

— Ebbana

GREAT

— Exotic Studio

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— Auvra

Good app, does what it's supposed to do. The team is very helpful as well!

— Murasaki Kaze

Excellent app. It provides the necessary delivery information to satisfy buyers, and the features are amazing and graphic.

— Lacatang Shop

We had constant order issues with orders not tracking properly. It was also extremely slow, overall we had to move over to another platform because the experience for our customers wasn't great.

— Celeste Adore

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— tagitalltech

App was not tracking all our orders. We shipped over 200 orders and it only had 24 in its system.

— Mr. Amari Soul

Always facing issues that the app did not track properly. The customer service team is no longer able to help :< Not recommended

— Momorii

I sent an email and they are slow with their support. It's been 3 days and I've received no response back about an issue with tracking translation. I would not recommend downloading this app if you are aware that the developer/author of this app will not help you.

— ScentSpace

The usability of this app is amazing! So far we have had very minimal issues, and the issues I have had, the staff have been SUPER helpful! 100% recommend to use Tracktor!!

— Chesko

It was great customer experience and Abby S. who helped me out was very kind and responsive too. Really great customer service from here and i really do appreciate they were able to work with me on my tracking page. 10/10 experience

— Ezra Daniel

By far the best Shopify App service received. So glad it works on my shop CatCurio pet store. thankyou !!!

— CatCurio Pet Store

Abby fixed my problem ASAP

— Canadian Vaporizers

Support is top notch and they are going the extra mile to help us get our configurations correct.

— ShopStarluxe

bonjour j'ai installe l'appli seulement pour l'essai gratuit , y'aurait-il un moyen d'avoir un remboursement svp?

— Olveno

Does exactly what I need and more. Pricing is reasonable compared to a few others I checked - Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers. - Fulfillments and status page lets us quickly glance through and see if any orders haven't been deliver...

— Metashot.in

Emily did a great job setting everything up for me

— Glimr

My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.

— Retail Galore Store

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