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TrueLoyal

Loyalty, referrals, communities & UGC for growth & retention

by TrueLoyal · Launched: September 2017 · Free plan available.

4.4 (32) on Shopify Used by 204 Shopify stores Built for Shopify

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TrueLoyal helps brands turn consumer engagement into loyalty and measurable business growth.

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About TrueLoyal

TrueLoyal helps brands turn consumer engagement into loyalty and measurable business growth. The platform enables experiences that encourage participation and reward meaningful interactions. By bringing together loyalty programs, fan communities, gamification, and consumer-generated content, brands can engage audiences beyond simple transactions. Receipt scanning technology connects in-store and online activity to provide a more complete view of consumer engagement. Flexible loyalty programs that reward purchases and participation Fan communities and gamification that encourage ongoing engagement Receipt scanning connects in-store purchases with digital engagement Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
TrueLoyal
Category
Marketing & conversion
Pricing
Free plan available
Launched
September 2017
Rating
4.4 (32) on Shopify

Key features

  • TrueLoyal helps brands turn consumer engagement into loyalty and measurable business growth
Integrations with:

Attentive, Checkout, Clover, Klaviyo, Lightspeed, Listrak, Netsuite, Shopify POS

1 plan · starts free · 30-day free trial

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 77 Shopify App Store reviews

Use the arrows to read individual reviews

Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working.
— Chris Sports
Zinrelo has done an amazing job as my store's loyalty solution. We have seen an uptick in our customer retention and overall customer satisfaction. We have used Zinrelo to award coupon codes, refer a friend and offer our best customers a first look at rare items. It checks all the boxes for us. While it is one of the more expensive options, I am going to use the age-old expression. You get what yo...
— Euphoria Liquor
I love the way their data analysis team comes up with strategies to help us increase our revenue!
— KPS ESSENTIALS
We are extremely impressed with Zinrelo from the start. They created an optimized program so we could achieve our objectives and helped us launch our program quite fast too. Their support team is excellent.
— Breeches.com
We have been using Zinrelo for a little over 6 months now and have enjoyed it. There are great features, and it has been a good way to limit our discounts we have given in the past, and instead incentivize people to spend with us, then come back for future purchases while building up rewards. The Zinrelo support has also been a great help.
— Frozen Dessert Supplies
I love this app! Shawn and Nick from customer support were super helpful when I needed help getting started. I would highly recommend this app! So far it works great!
— OKATOR
Great app - easy to use and fantastic support from Yahya and the team. Use the embedded elements and looks fully integrate into the site.
— Kaffeina Group
Recently added this app to my platform and it has been working like a charm so far! My customers love it and the customer service (Shawn, :-)) is great!
— Vantoria Essentials, LLC
A great app for rewarding and retaining customers. Customers really value the points they earn and being able to redeem them.
— Cocoa Loco Trade
I really love the simplicity of this app. Easy to use and customizable so it really matches your store. Thanks to Shawn for helping me set it up - it’s been great so far!
— Jessica Florals
Really easy to set up and support is very responsive and helpful. A lot of great features at the basic level, and we're already getting people signing up for the loyalty program on our site. Looking forward to continued growth. Definitely recommend!
— Coco Jolie
Very easy to use, customer service was very helpful and responds fast. Looking forward to using this.
— L'Couture Boutique
I strongly advise against using Zinrelo. After using the app for over four years, I can confidently say that almost any other loyalty program on Shopify offers better functionality, more modern features, and more transparent pricing. Zinrelo feels extremely outdated, and the platform lacks many tools that are standard with more affordable competitors. One of the most frustrating experiences I had...
— JD Customs U.S.A
Gives 10 points for every dollar so using their settings you are giving away $5 for every $20 spent and you can’t change it on the free plan. What you can do is change the amount you give for rewards but you can’t change the other settings so you could change so $5 for every $100 spent but then a review would only give them $0.50 for example so it just doesn’t make sense and their customer service...
— Cale Collective
Not free. Very disappointing to see them advertising as FREE in the app store, with no pricing information anywhere, but to do anything you have to email for info on paid plans. Uninstalled
— Paradise Planner Co.
App is rubbish uninstalled it and removed it from Shopify but I still have there button on my website that I can’t remove
— All Things Hemp
"Free" - LOL, the liars. So the allure you to install it, then BOOM... $1,500 per year is their "free" lowest tier. Pfft...
— MessanaS Shop
Don't download this app unless you're willing to pay the high fee. They list "FREE" on the Shopify app store and then present you with high fees after they have access to your ENTIRE Shopify STORE DATA. This app is likely fine if you have low sales and a small customer database.
— Magick Planet
I cannot believe there is no uninstall option anywhere on this app . I did not find the app useful when you have to import your customer detail on a csv
— Samson & Charlie
I tried this. Installed it Never showed up on my site used the correct key spent an hour trying to do it. has potentional, but didnt seem to work :(
— Moonspirecreations

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