Twilio: Order Alert & Bulk SMS

Boast customer satisfaction and prevent lost sales via sms

by Devsol · Launched: September 2022 · Free plan available.

5.0 (7) on Shopify

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Order notifications to customers, Abandoned cart recovery, OTP and Bulk marketing SMS to customers.

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About Twilio: Order Alert & Bulk SMS

This app helps Shopify merchants send automated SMS notifications to customers through their own Twilio account. Merchants can automatically send SMS messages for new orders, fulfilled orders, abandoned carts, canceled orders, and order verification by OTP.The app also supports bulk SMS campaigns for orders, customers, and abandoned carts, helping merchants communicate with customers directly from their store. Instant order notifications and Verify orders via OTP with customized sms. Auto send abandoned cart recovery sms to customers and offer them discount. Send Bulk marketing sms, discount offers and product alerts to all customers. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Devsol
Category: Marketing & conversion
Pricing: Free plan available
Launched: September 2022
Rating: 5.0 (7) on Shopify

Key features

Validity: 15 Days
Auto New order sms
Auto Fulfilled order sms
Auto Cancel order sms
Auto Abandoned cart sms

Integrations with:

Shopify Admin

3 plans · starts free · 30-day free trial

Free

Pro

$4.99 one-time

Business

$24.99 one-time

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 12 Shopify App Store reviews

Use the arrows to read individual reviews

I have connected my Twilio account to send order confirmation and courier tracking messages to my customers, and everything is working perfectly. The setup was smooth, and the system runs reliably. The support team is very polite and genuinely helpful. They quickly assisted me whenever I had questions.

— Sorted

We are using Twilio SMS with Shopify through this app, and it works great. It provides order confirmation and shipment tracking notifications, keeping our customers updated throughout the delivery process. Highly recommended.

— Autraders - Your Style Our Threads

A great app for communicating with customers about order updates and abandoned carts. It's easy to use and more affordable. Thanks to the team for their quick support.

— Shopeum

I have been using the App for a few months now, I recently reached out to their support team for the first time, and they resolved my issue in less than an hour! Their support is truly exceptional. I highly recommend them. Special thanks to Alex. Cheers

— Shopeum

I love this app! It's simple and intuitive, easy to set up, and allows me to integrate directly with my own Twilio account rather than buying a number from a 3rd party. Support is fast and efficient.

— Performance Equine Nutrition

I am using this app since more than a month. The service and support is excellent. You can easy send all types of order alerts, OTP, fulfillment and Abandoned cart sms any where in the world.

— Pinkbee

Easy to use App to send customized sms on order related events. Support is very responsive. Thank you

— Essentialmart

Excellent App, very convenient for COD order verification at a reasonable price. Bulk sms feature is very useful.

— khan dry fruit

Good for integrating it into your Shopify store. It provides ways to customize it whichever way you want it.

— Joyce Florist SG

I don't use this app, and didn't have it installed. I literally had to install it in order to leave a review. All the sudden in the last month, I have received over $500 in charges from it ($279 charge today). It is impossible to contact support on their website without log in in however none of the emails I have are recognized by their website. I have searched every email account for "Twilio" and...

— Tact Wrap

Avoid at All Costs – Twilio is a Nightmare to Use (PLEASE READ, YOU'VE BEEN WARNED) If I could give Twilio zero stars, I would. This is, without a doubt, one of the most frustrating and poorly executed apps I have ever used on Shopify. First, the setup process is a convoluted mess. The documentation is vague, and crucial steps are buried under layers of unclear instructions. Instead of providing...

— HM Nabavian

La app está fallando, está enviando múltiples mensajes al mismo cliente, más de 10 mensajes por cliente. No descarguen esta app, hice el pago y sigue sin funcionar y no dan soporte técnico Envié el correo y aún así, siguen sin responder.

— Egoi colombia

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