Shopify Inbox
An AI sales associate for your online store
Ustam: AI Commerce Team
AI sales and support alongside your team across channels
by Ustam · Launched: February 2026 · Free plan available.
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About Ustam: AI Commerce Team
Ustam knows your store in detail: your products, policies and orders, and on your site, the page a shopper is on and what’s in their cart. That’s why it sells while you sleep. Ustam handles the routine chats. Your team takes over when needed and picks up where the chat left off. You set the AI’s name, tone and instructions, its hours, and when each channel appears. Ustam asks for sensitive data only when you turn on a feature that needs it. Setup takes minutes and won’t slow your site down.
Last verified: October 19, 2026 · Fresh
App details
- Developer
- Ustam
- Category
- Store management
- Pricing
- Free plan available
- Launched
- February 2026
- Rating
- 0.0 on Shopify
Key features
- 10 active customers / month
- AI product recommendations
- AI order tracking
- Multilingual AI support
- Conversation analytics
Facebook Messenger Instagram DM OpenAI WhatsApp
4 plans · starts free · 7-day free trial
Free
Free
Starter
$15/month
Professional
$100/month
Enterprise
$500/month
Plans and prices as listed on the Shopify App Store.
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