Vaarden

AI assisted quick responses to your support inquiries

by Vaarden · Launched: June 2026

5.0 (1) on Shopify

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AI assisted support that answers customers in your brand voice, grounded in their orders.

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About Vaarden

Vaarden turns your Shopify support inbox into AI-assisted help. It reads each customer email, matches it to their order, and drafts a reply in your brand's voice using that order's real details. You review every reply before it sends. It learns your tone from past replies and answers common questions from a knowledge base you control. It also handles returns and exchanges: customers request on a self-service page, you approve, and refunds issue when items arrive back. Drafts replies in your brand's voice, grounded in the customer's real order You approve every reply before it's sent to the customer Self-service returns and exchanges with photos, approvals, and refunds Auto-refunds a return once the item is scanned delivered back to you Answers common customer questions from a knowledge base you control Show more Show less

Last verified: July 22, 2026 · Fresh

App details

Developer: Vaarden
Category: Store management
Pricing: Paid
Launched: June 2026
Rating: 5.0 (1) on Shopify

Key features

50 ai convos/mo
2 seats / 1 mailbox
AI-drafted replies
Order context & matched to emails
Refunds & discount codes

3 plans · 14-day free trial

Starter

$49/month

Growth

$149/month

Scale

$399/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

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We’ve had a great experience using this customer support app. It has made managing customer conversations much easier and more organized. The interface is simple to use, the features are reliable, and it helps our team respond faster and more efficiently.

— berlinc

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