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VanChat AI Chat & AI Chatbot

AI chat that sells: AI agent for live chat &...

by VanChat · Launched: February 2024 · Free plan available.

4.9 (118) on Shopify Used by 419 Shopify stores +18 installs · 30 days Built for Shopify

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Turn visitors into buyers with an AI chatbot app for your store. VanChat provides live support, proactive sales, and automates customer service. Install today!

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About VanChat AI Chat & AI Chatbot

VanChat is an AI chat bot and AI assistant built to close sales, not just answer questions. Like a virtual assistant with sales instincts, it learns from past chats what converts for each product. It reads between the lines, eases hidden doubts and recommends what similar buyers chose. It spots hesitant shoppers and steps in via pop up chat. As a multilingual AI chatbot (chatbot IA, chat IA), it replies in every language, with 24/7 live support and AI customer service in your online chat box.

Last verified: October 4, 2026 · Fresh

App details

Developer
VanChat
Category
Store management
Pricing
Free plan available
Launched
February 2024
Rating
4.9 (118) on Shopify

Key features

  • 100 AI replies/month
  • AI learns 100 products
  • Product recommendations
  • AI Instructions & correct responses
  • Order tracking & Agent handover
Integrations with:

ChatGPT Checkout GPT-5.5 Gorgias Shopify Admin WhatsApp facebook instagram

4 plans · starts free · 7-day free trial

Free

Free

Starter

$39/month

Pro

$149/month

Growth

$249/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 105 Shopify App Store reviews

Use the arrows to read individual reviews

This is the first AI chat tool we’ve used for our website. What amazed me was that it took only a few minutes to capture the website information and handles at least 85% of customer questions from the start. You need to train it for questions that are not mentioned anywhere on the website. After a certain period of time, it became a full 24/7 assistant. Lucas has been very helpful and patient wal...
— CKL KVM Switches
Great app! Easy to install and works very well. The AI chatbot is helpful and improves customer communication. Highly recommended!
— VVFLY Snore Circle
Je viens d'installer cette application et j'ai déjà fait une vente ! C'est vraiment très bien fait et l'installation est rapide. J'ai eu un petit souci avec le widget et l'assistance m'a aidée très efficacement et en quelques heures. Je recommande à 100%
— Majolie Pierre
VanChat handles nearly 98% of our pre-sales inquiries, including order tracking and product questions. It’s smart, accurate, and even sends summary emails to help improve future responses. It has greatly reduced our support workload.
— AULA Official Store | Mechanical Gaming Keyboards, Mice & Computer Accessories
I’ve had a very positive experience with VanChat. The support team is very responsive and always handles my requests quickly. When I need to make changes or fix issues, the team follows up efficiently and helps resolve problems without long waiting times. I’m also impressed with how well VanChat understands our product pages. It can learn and capture product information in detail, making the respo...
— Frizzlife
Very Helpful!
— All Sport Roma
Set this up on a small Shopify store in a category where accuracy matters more than chat volume. We have claims we are not allowed to make, so an assistant that improvises would be a liability rather than an asset. The AI Instructions layer is what won me over: a global instruction plus separate scenario rules, so you can hard-code what the assistant must never say. I tested it with deliberately...
— Alpine Rivers
The proactive sales feature is incredibly powerful, and this app's AI capabilities are the most powerful I've experienced among most Shopify online customer service plugins! It can resolve most customer inquiries. It doesn't have bloated, complex settings and features, and it won't affect your internet speed. I once used a chat plugin with the highest download count, and it was so laggy every day...
— 8849 Official Website
Nous avons eu une incompréhension avec le service VanChat mais une intervention rapide de leur part a permis de résoudre notre problème. Le Bot nous a permis de réaliser des ventes
— Casa Plume
une fois mis en place, il travaille tout seul
— Barakom
helpful chat app. easy to setup
— Tilemuse
I deleted the app, but not because it is bad, rather because I am in a hurry to work on a fully ready AI interface. The app is wonderful, very easy to understand, very nice, and responsive. But since it is still under development, I can't wait, and I will definitely come back to it someday again when the app is 100% ready for use. I really thank you.
— IVORYNN
I would not advise anyone to use this app. They never respond and overcharge you. I tried the 30 days free on the 19 a month. And my bill was 50.47 I sent 6 emails no response. Avoid this app. The reviews must be from all who work for them. I am putting this review on pissed customer
— Allured By Creations
Hey, could you confirm whether VanChat is EU‑US Data Privacy Framework (DPF) certified – and if not, whether/when it's planned? Alternatively, do you offer EU data hosting / EU data residency (so no data leaves the EU)? We need one of these so European merchants can use the chat in a GDPR‑compliant way. Thanks!
— Purida
Still in the set-up stage. Seems good so far.
— Jarlicious Cupcakes
Only used it for about a week so far but liking it so far. Not so much about making sales but just answering basic questions.
— Golf Traders
I’m really happy with this app so far. It’s easy to use and everything was simple to set up. I had a question and support responded quickly and was very helpful. I would definitely recommend it.
— No Hustle Mom Jewelry
I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.
— Shniff
So far, we are pleased with VanChat. The responses are much cleaner and more human sounding than our last AI chatbot. There's lot of opportunity to customize and train the bot.
— Viakix
Ahorra mucho trabajo y ayuda con la venta
— MARO JEWELRY

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