Vela – Live Chat & AI Support
KI-Live-Chat, der Fragen beantwortet und Produkte empfiehlt
by askVeka.pro · Launched: June 2026 · Free plan available.
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About Vela – Live Chat & AI Support
Vela adds a live chat widget and an AI assistant to your store. The AI answers customer questions using your help articles or product catalog and recommends products directly in chat. For refund requests, it offers solutions or proposes partial refunds for your approval. Chats handled by your team become draft help articles, so the AI constantly learns. You manage everything in a shared inbox, with email notifications and seamless human handoff. Product recommendations shown as cards directly in chat. Automated solutions & partial refunds for your approval. Shared inbox: AI learns from team chats with human handoff. Show more Show less
Last verified: July 22, 2026 · Fresh
App details
- Developer
- askVeka.pro
- Category
- Store management
- Pricing
- Free plan available
- Launched
- June 2026
- Rating
- 0.0 on Shopify
Key features
- 1 agent seat
- Chat widget
- AI bot: 100 replies/month
- Automatic Knowledge base
- Community support
ChatGPT, Claude, OpenAI
3 plans · starts free · 14-day free trial
Free
Free
Growth
$39/month
Scale
$99/month
Plans and prices as listed on the Shopify App Store.