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askVela – Chat & AI Support

KI-Live-Chat, der Fragen beantwortet und Produkte empfiehlt

by askVeka.pro · Launched: June 2026 · Free plan available.

5.0 (1) on Shopify
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Add a live chat widget and AI assistant to your store. Answer customer questions, recommend products and manage every chat in one shared inbox.

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About askVela – Chat & AI Support

Vela adds a live chat widget and an AI assistant to your store. The AI answers customer questions using your help articles or product catalog and recommends products directly in chat. For refund requests, it offers solutions or proposes partial refunds for your approval. Chats handled by your team become draft help articles, so the AI constantly learns. You manage everything in a shared inbox, with email notifications and seamless human handoff.

Last verified: October 26, 2026 · Fresh

App details

Developer
askVeka.pro
Category
Store management
Pricing
Free plan available
Launched
June 2026
Rating
5.0 (1) on Shopify

Key features

  • 1 agent seat
  • Chat widget
  • AI bot: 100 replies/month
  • Automatic Knowledge base
  • Community support
Integrations with:

ChatGPT Claude OpenAI

3 plans · starts free · 14-day free trial

Free

Free

Growth

$39/month

Scale

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Great communication and support from Max! Whenever we have a question or need an additional feature, he is always helpful and quick to find a solution. The app works well for our shop. We can add our own rules and instructions, and the AI bot is already generating sales for us. Thanks, Max .
— Badkranenwinkel.nl
The team is very flexible to accommodate all my custom needs and extremely responsive in making features happen. I'd say this is the best for owners or team who are AI Native as I can export all my conversations and make ChatGPT to update my knowledge base edits and upload them in bulk. Have replaced Tidio and it has helped us convert more visitors. AskVela definitely has better AI responses than...
— TagtixRFID

Overview 1 / 2

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