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Verifast AI Chatbot + AI Chat icon

Verifast AI Chatbot + AI Chat

AI Chatbot (ChatGPT for Cart Recovery, Customer Service & FAQs

by Verifast · Launched: December 2023 · Free plan available.

4.9 (137) on Shopify Used by 218 Shopify stores +12 installs · 30 days

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ChatGPT powered AI chatbot for Shopify. Increase conversions with smart recommendations, recover abandoned carts & automate customer support 24/7. Free to start

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About Verifast AI Chatbot + AI Chat

Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store. Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages. AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed. Simple onboarding. Loved globally for awesome support

Last verified: September 26, 2026 · Fresh

App details

Developer
Verifast
Category
Store management
Pricing
Free plan available
Launched
December 2023
Rating
4.9 (137) on Shopify

Key features

  • Up to 200 chats/mo
  • AI training on all products
  • 24/7 AI powered support
  • AI chat in all languages
  • Custom bot styling
Integrations with:

ChatGPT Checkout Klaviyo Whatsapp facebook instagram

2 plans · starts free · 7-day free trial

Free

Free

Starter

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 119 Shopify App Store reviews

Use the arrows to read individual reviews

We’ve been using Verifast AI on our website and it has been genuinely helpful. It handles a lot of the common product and customer questions and also helps customers find the right products. The team is also quick to respond and easy to work with.
— Typsy Beauty
With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate answers whenever they need them, making them more confident and comfortable exploring our products. The bot also helps customers discover and make the most of our combo offers. Overall, it’s been a great product, backed by a team that genuinely l...
— World of Asaya
When customers are investing in a premium helmet, they want detailed answers before they buy: shell construction, ventilation, visor options, pinlock compatibility, sizing. Verifast answers all of this instantly and accurately, which builds the confidence needed for high-value purchases. The Verifast team understood our product depth and set the bot up exactly the way we needed.
— Axor Helmets
A reliable AI assistant for a brand like ours. Verifast helps riders pick the right helmet, answers size and certification questions instantly, and supports them after purchase too. Smooth setup and a responsive team.
— Vega Helmets
★★★★★ We have been using Verifast at ArcticMed for some time now, and I am very happy with both the platform and the team behind it. The AI assistant has worked really well for us. Our customers often have quite detailed questions about our products, and Verifast helps them get quick and relevant answers directly on our website. What I also like is that there is much more in the platform than w...
— ArcticMed
Verifast has been a great addition to our customer experience. With customers asking about different skincare, haircare and makeup products, it helps them get quick answers and find products based on their specific needs. It has also reduced a lot of repetitive queries for our team, and the Verifast team has been very responsive with ongoing improvements.
— Olivia Beauty
Two months in and Verifast has become a good sales assistant for us. It engages visitors proactively, answers questions on purity, lab testing and product usage, and guides them to the right product. The team is quick to adapt the bot to our needs. Recommended for any D2C brand with a detailed catalogue.
— loveofindia
Verifast AI Chatbot provides quick responses to product-related customer queries. It helps customers get instant information without having to wait for a support agent. It also subtly nudges customers towards checkout without feeling overly pushy or sales-driven. Overall, it’s a useful tool for improving response time, engagement, and the overall customer experience.
— FASHOR
We’ve had a really good experience with Verifast AI on our website. It helps us handle customer queries instantly and makes it much easier for shoppers to find the right products. The setup and support have been smooth, and we’ve also seen a positive impact on engagement and conversions. Overall, it’s been a really useful addition for us to uplift the revenue and automate resolution of post sale q...
— SOIE Woman
We’ve been using Verifast AI on our website and it has made handling customer queries much easier. It’s especially helpful for answering product-related questions and helping customers understand which products might work for them. The setup was pretty straightforward and the team has been responsive whenever we’ve needed help. Overall, it’s been a useful addition to our website.
— Adya Organics Official
This app has incredible features, and honestly, I don’t think there is much competition for it. Chahat is extremely skilled at explaining everything clearly and making the app easy to understand. Overall, it’s a really great app with amazing features and excellent guidance. Highly recommended!
— InWeave
"We have had a wonderful experience working with VeryFast. Their insights helped us at Past in Present Agro identify critical drop-off points, such as why certain customers were not completing their purchases and what specific issues they faced. Most importantly, it enabled us to resolve nearly 100% of our post-order issues, which made a huge difference to our operations. A special shout-out to Ch...
— PIP AGRO
Extremely disappointing experience. We removed the app and stopped using the service, yet we were still charged a subscription fee afterward without any notification or communication from the company. Charging merchants after they have stopped using and removed the app is unacceptable. This raises serious concerns about the transparency of their billing and subscription cancellation process.
— Meat and More
Really impressed with how the bot handles complex product queries, not just basic support. With the range of skincare and haircare products we have, customers ask very specific questions, and the bot is able to take those conversations forward. Excited to see how much more we can do with its AI capabilities and retargeting
— Vilvah Store
Verifast has been a great addition to our website. The chatbot has helped us improve product discovery, engage customers better, and drive more conversions. The team is proactive, responsive, and continuously works on optimizing the experience based on our requirements. Definitely a valuable AI solution for e-commerce brands.
— Bubble Me
Verifast has made a noticeable impact on our website sales. The AI chatbot has helped customers discover the right products faster, improved engagement, and contributed to an increase in conversions and overall sales. The Verifast team is proactive, responsive, and continuously works on optimizing the experience. Great to have it on website and Instagram both.
— YUR OFFICIAL
Verifast has been our winner for conversions and reduced lot of manual replies from customer support team. Fardeen and Arpan has been very helpful in driving sale and insights.
— Aarogya Nutri Mix
Verifast has become a core part of our store. It handles product questions, recommends the right scents, and nudges visitors to checkout without feeling pushy. Support is fast and genuinely helpful.
— Newyork Army
Have it's a great experience using Verifast, and here the team is very supportive from the beginning. Fardheen helped us with enabling everything, and our CSM Chahat is super friendly and has helped us in each and every step. I hope this integration will help us in increasing and boosting our sales.
— The Hatke
Verifast AI has fit perfectly into our fragrance shopping experience. Choosing a perfume online isn't easy, but the chatbot helps customers discover scents based on their preferences, notes, and occasions without feeling overwhelmed. We've seen more confident purchase decisions, better conversions, and a significant reduction in pre-sales queries, allowing our support team to focus on more complex...
— Ajmal Perfumes India

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