Voria: AI‑Powered Helpdesk

Support inbox with AI drafts, labels, and analytics

by Voria · Launched: May 2026 · Free plan available.

5.0 (1) on Shopify

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AI-powered support inbox with order context, AI-drafted replies, team notes and performance reports.

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About Voria: AI‑Powered Helpdesk

Voria is one inbox where every customer email arrives with their full order history already on screen. AI reads the message and drafts a reply based on what the customer wrote. You review, edit if needed, and send. Save replies you write often as macros, use labels to track what's open, and leave notes only your team sees. At the end of the week, you know exactly how many emails came in, how fast they went out, and who handled them. Open an email. The order is already there — status, items, shipping, everything. AI reads the message and drafts a reply based on what the customer wrote. Save replies as macros and drop them into any conversation in one click. See how many emails came in, how fast they went out, and who handled them. Leave a note on any conversation that only your team reads, never the customer. Show more Show less

Last verified: July 21, 2026 · Fresh

App details

Developer: Voria
Category: Store management
Pricing: Free plan available
Launched: May 2026
Rating: 5.0 (1) on Shopify

Key features

300 conversations / mo
250 AI Drafts / mo
Unlimited Seats
Email Channel
Macros

3 plans · starts free · 7-day free trial

Free

Basic

$29/month

Advanced

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

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Been using Voria for almost 2 months now. The AI Agent alone saved me a crazy amount of time, but what really got me was the organization. Seeing tickets with all the order info right there, proper reports where I can actually track what's going on in the backend, macros to reply faster, labels to keep everything categorized, and the team workflow is clean too. Before this I was just switching tab...

— Brisa del Sur

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