Webkul Order Management

Empower Customer with Easy Order Return,Exchange& Cancellation

by Webkul Software Pvt Ltd · Launched: September 2018

5.0 (4) on Shopify Used by 43 Shopify stores Built for Shopify

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Offer return, refunds, exchange options.Allow the customers to manage their orders efficiently.

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About Webkul Order Management

With this App, you can allow your customers to manage their orders on your store.It includes the options for customers to send the request to return, exchange or cancel the orders, they can reorder any of their previous purchases and receive a discount on them. Admin also provide an option to their customers to request for order invoices and also request to change their shipping address.Order Lookup Functionality will also be provided to your customers in case their accounts are disabled. Allow customers to send RMA (Return/Exchange/Cancel) requests to the admin. Allow customers to reorder their previous purchase and get a discount on it. Customers can request for Order Invoice and to change their shipping address. Order Lookup Functionality for the Customers. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Webkul Software Pvt Ltd
Category: Marketing & conversion
Pricing: Paid
Launched: September 2018
Rating: 5.0 (4) on Shopify

Key features

Offer return, refunds, exchange options.Allow the customers to manage their orders efficiently

Integrations with:

Customer accounts, Shopify Admin

1 plan · 10-day free trial

Basic Plan

$15/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 7 Shopify App Store reviews

Use the arrows to read individual reviews

Good for our needs. Makes the return process easy to manage and to track

— commercioVirtuoso.it

Feature rich app and customer service is top notch! 100% would recommend webkul apps. Best for building marketplace of shopify!

— Kitchen Switchen

Great App Great Support!!! I love the overall experience with this app... Thank you, Ayush Kansal, for quick response with solution on my every query...

— Vida Loca Fashion

Exceptional. Reliable & incredibly supportive team. Super happy with the entire process. Highly recommended.

— Cerqular

Really good app. Great support team, Highly recommended. APP does all features that I need. Thank you!

— TheMerakiWorld

BEWARE!!! DO NOT USE THIS APP (2 Year Customer) After two years of using this app, I would NEVER recommend it to anyone. Save yourself the time, tears, and suffering that it is working with Webkul. While the app is built with some good functionalities, the developers will not do anything without trying to squeeze every penny out of you. This app, will not work with Multivendor Slot Prizing or Mini...

— Aztro Marketplace

Cannot upload a PDF file which is super important if you want to Upload a return label, on top of that we sent a request on to why you can only upload JPG files, we havent gotten a response for over 2 business days. Deleting app!

— RPM MOTORSPORT LTD.

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