WeReply.io

Streamline customer communication with email, order tracking,

by Omniscale BV · Launched: July 2025 · Free plan available.

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AI-powered customer support for e-commerce. Manage email, chat, WhatsApp & Instagram in one inbox.

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About WeReply.io

WeReply is AI-powered customer support built for e-commerce. It unifies email, live chat, WhatsApp, Instagram and Facebook in one inbox and uses AI to answer repetitive questions - order status, returns, shipping and FAQs - in your brand voice, around the clock. Order and tracking details appear inside every conversation, so your team replies faster without switching tabs. When a question needs a person, WeReply escalates it automatically. Route, tag and assign tickets and track team performance AI answers repetitive questions 24/7 in your brand voice, with human hand-off. One inbox for email, live chat, WhatsApp, Instagram and Facebook. Access detailed order information and tracking pages directly from the app. Show more Show less

Last verified: July 22, 2026 · Fresh