Skip to content
MerchantPick
WhatsApp icon

WhatsApp

Send timely WhatsApp order updates.

by Meta · Launched: July 2025 · Free plan available.

4.3 (668) on Shopify Built for Shopify
Manage this app

Verify your developer profile to earn a badge and build trust for your app.

The official app from Meta: Keep customers informed with timely order updates on WhatsApp

Get it on Shopify →

About WhatsApp

Connect your Shopify store to WhatsApp in a few clicks, freeing up more time for you to focus on your business. Reach customers with timely messages that get seen! The official app from Meta gives you a direct, reliable integration built to handle any scale.How it works: At checkout, shoppers can opt in to get order updates from you on WhatsApp. Build trust by automatically keeping them in the loop at every step. Connect your WhatsApp Business account in minutes Customize messages to match your brand, or choose from pre-built templates Improve customer satisfaction and reduce support cases Leverage WhatsApp’s interactive features to strengthen customer relationships Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer
Meta
Category
Orders & shipping
Pricing
Free plan available
Launched
July 2025
Rating
4.3 (668) on Shopify

Key features

  • The official app from Meta: Keep customers informed with timely order updates on WhatsApp
Integrations with:

Shopify Admin, WhatsApp

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 27 Shopify App Store reviews

Use the arrows to read individual reviews

empty
— Carp Lab
This is awesome. Easy to use, reliable, free and templates are customisable.
— Embellished.in
Amazing app indeed!
— JBeautyTR
Works great, but please allow us to select custom TEMPLATES for ORDER CONFIRMATION and ORDER SHIPPED etc.
— Rusty 4x4 Offroad Recovery Gear
The app is not working, and I've messages their support team but they never respond!
— shopaleena
it should let me edit the message
— Momsa
just utility option is there give more custom message sent options where user can create msg according to conditions like automation flow and give options to manage whasapp from hear as well and give options abodnent cart auto mag as well payment pending cod order confirmation cod order offers to convert that into prepaid like this all conditions..
— OtokoStyle
Our account was permanently banned from using anything related to WhatsApp after using this app. We thought it would use any kind of consent given by the customer, but it didn’t. Instead, it sent confirmation messages to any customer with a phone number, even without their consent. Customers apparently flagged these messages, which were sent by WhatsApp’s own Shopify app. As a result, we were perm...
— Detailing1
Very limited option, no option create new template, no option to increase daily limit even after verification, no option to contact support, only getting automated replies.
— Luna Mart
when i tried to customize the preset template, product_image got disappeard
— Safias
I'm getting an error and not receiving the verification code on my number #N/A:019eabe5-4e07-7330-bc53-3aa631ba0326
— Colorshow.pk
No permite personalizar el mensaje
— Tayrona Accesorios

Overview 1 / 12

You might also like

Alternatives to WhatsApp →

Are you an app developer?

Get your app in front of the merchants browsing this directory.

Explore the developer pages