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Zoko WhatsApp Marketing & Chat

Power marketing, support, and cart recovery on WhatsApp

by Bourbon Science Inc. · Launched: December 2020

4.9 (471) on Shopify Used by 1,578 Shopify stores +37 installs · 30 days

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WhatsApp marketing, automation & cart recovery for Shopify. Broadcast campaigns, recover abandoned carts, AI bots, shared inbox, catalog checkout.

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About Zoko WhatsApp Marketing & Chat

Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time.

Last verified: November 6, 2026 · Fresh

App details

Category
Store management
Pricing
Paid
Launched
December 2020
Rating
4.9 (471) on Shopify

Key features

  • Best for early-stage, pay-as-you-grow
  • $0.015/conversation - no monthly cap
  • Unlimited agents, no per-seat fees
  • WhatsApp catalog synced from Shopify
  • Broadcast to Shopify segments
Integrations with:

Checkout Apps Facebook Messenger Instagram Judgeme Shopify Admin WhatsApp WhatsApp API

4 plans · 7-day free trial

Starter

$49.99/month

Plus

$79.99/month

Elite

$139.99/month

Max

$499.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 179 Shopify App Store reviews

Use the arrows to read individual reviews

We’ve had a positive experience with Zoko overall. The team has been very helpful with setting up and refining our WhatsApp workflows, answering questions and working through issues with us. There’s still room for improvement, especially in analytics and reporting, but the team listens to our feedback and is actively working on improvements. We really appreciate their responsiveness and support!
— MonkiBox
Zoko have been a game changer for us. There support and tech is first class. Extremely helpful staff. The best thing is that its all in one solution for e-commerce store. Specially the feature to send products in WhatsApp chat. And recieve order directly at WhatsApp. Highly recommend!
— Shalamar Nurseries & Landscapers
Great customer support. The Zoko team is quick to respond and always helpful. Highly recommend for WhatsApp marketing.
— parfumix.com
¡No podríamos estar más satisfechos con Zoko! Nos han ayudado muchísimo a crear nuestras automatizaciones y a dejarlo todo perfectamente configurado. El servicio es excelente y la atención al cliente, inmejorable: han estado disponibles en todo momento para resolver nuestras dudas y acompañarnos en cada paso. Queremos destacar especialmente la atención de Anand Vinod, que ha sido muy amable, aten...
— TIENDAPREMIUM
We’ve had a great experience using Zoko for our brand, SYLOR. It has helped us manage customer communication more smoothly. A special thanks to Anand for his excellent support—he is helpful, responsive, and always ready to guide us whenever we need assistance. We truly appreciate his efforts and highly recommend Zoko to businesses looking to improve their WhatsApp customer communication!
— SYLOR
empty
— Atlantic Books
Great app. Worth the money.
— FEMPOWERED
Excellent Support & Amazing Results! A wonderful experience with Zoho! A special thanks to Anand and Aisha for their exceptional support, patience, and dedication throughout the integration process. They have been incredibly helpful across multiple calls, patiently guiding me through every step and ensuring everything was properly integrated with my business. The results were impressive right f...
— HouseofAyati
We've had a great experience with ZOKO! The platform is easy to use, and the support team has been incredibly helpful. A special shoutout to Aaquib, who's always just one message away from resolving any issues we face. Super responsive, reliable, and always willing to help. Really appreciate the support and would definitely recommend ZOKO!
— YOUGLO
We’ve been very happy with Zoko. It is a user-friendly platform that helps improve customer communication and business operations. Its features make it easy to manage customer conversations, automate messages, follow up with customers, and provide a smooth shopping experience. The customer service team is supportive and responsive, providing assistance whenever needed. Overall, Zoko offers a great...
— Coral Perfumes
Excellent platform for WhatsApp business management. Zoko makes customer communication seamless and efficient with its user-friendly interface and powerful automation features. Highly recommended for businesses looking to improve customer engagement. The platform has been a great asset to our operations, helping us streamline workflows and enhance customer interactions. While there are a few area...
— Nirmal Online
They increased the plan pricing without notice and you have no choice but to accept it. When you downgrade the plan, their conversation charges skyrockets. Not worth the cost.
— Offnorth Fashions
THEY ARE FRAUD NOT EVEN REPLYING AND CHARGING SO MUCH
— Stylepopclothing
Recommended. We are using around 3 months. happy with app & support
— Azha Perfumes - UAE
The app is great and it seamlessly intergrates into our store. The custom flows help us a lot and are versatile. The team behing Zoko is the icing on the cake, they are very helpful and patient. They go above and beyond to help us make the best use out of the app.
— Chivio
Llevamos trabajando con ellos desde el principio y el servicio siempre ha sido muy bueno. Todo el equipo siempre esta pendiente y te ayudan siempre con la solución más adecuada para lo que buscas. El servicio de soporte también es excelente, rápido y resolutivo para solventar cualquier inconveniente o incidencia que pueda surgir. Sin duda, muy recomendable.
— Sascha Fitness España
Really thankful that we onboarded Zoko! From the demo call to the onboarding process to everything from learning the features, settling in my experience has been so smooth! Muraina has been a great support for us answering all our queries and guiding us for what works and how to go about it!The team is welcoming and totally there for brands like us that are new which is a big support! Thankyou fo...
— Tee-Verse
We’ve been using Zoko for our online gift shop and it’s been a great addition. Having all our WhatsApp conversations in one shared inbox keeps the team organized, and the automated order notifications and broadcast campaigns save us a lot of time. Setup with Shopify was simple, and the support team is responsive whenever we need help.
— JACK GIFTS ONLINE
We’ve been very happy with Zoko! Adding the app and getting set up was easy. The team handled everything for us. The platform works well for our WhatsApp needs, and the customer service is exceptional. Communication on WhatsApp with them is easy, and they’re always quick to help. Muzaina has been especially helpful, prompt, professional and friendly. Highly recommend Zoko!
— Kaalfööt
First Class service and support by the ZOKO team. And support staff Aaquibe is just Thumps Up for your Whatsapp business.
— Ganpati Arts

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