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Zoko WhatsApp Marketing & Chat

Power marketing, support, and cart recovery on WhatsApp

by Bourbon Science Inc. · Launched: December 2020

4.9 (442) on Shopify Used by 1,573 Shopify stores +37 installs · 30 days

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WhatsApp marketing, automation & cart recovery for Shopify. Broadcast campaigns, recover abandoned carts, AI bots, shared inbox, catalog checkout.

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About Zoko WhatsApp Marketing & Chat

Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time.

Last verified: September 17, 2026 · Fresh

App details

Developer
Bourbon Science Inc.
Category
Store management
Pricing
Paid
Launched
December 2020
Rating
4.9 (442) on Shopify

Key features

  • Best for early-stage, pay-as-you-grow
  • $0.015/conversation - no monthly cap
  • Unlimited agents, no per-seat fees
  • WhatsApp catalog synced from Shopify
  • Broadcast to Shopify segments
Integrations with:

Checkout Apps Facebook Messenger Instagram Judgeme WhatsApp WhatsApp API

4 plans · 7-day free trial

Starter

$49.99/month

Plus

$79.99/month

Elite

$139.99/month

Max

$499.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 156 Shopify App Store reviews

Use the arrows to read individual reviews

Great app, great team, highly recommend it.
— Clarks India
Zoko is an effective tool for managing WhatsApp chats and customer messages for Shopify stores, with a smooth, easy setup. It supports customer conversations, order follow-ups, and fast support. Its user-friendly interface and automation tools save time while keeping chats organized and efficient, improving engagement.
— Petoska
Excellent app, great features. Their RFM is outstanding. Team is very supportive, esp Aaquib who supports our requests.
— Tvishi Skincare
Started using this app 3 months back, totally satisfied with the results, we are seeing conversions also. The team is really helpful as well, I have been in touch with Aaquib, he is prompt, professional and knows his subject areas well. I recommend using Zoko
— Born Plus
I would recommend Zoko as your WhatsApp partner. They provide their service professionally, and their support responds very quickly! I've tried Wati and Interakt before, but Zoko is my best choice regarding price and service!
— Samapura Jewelry
Top class experience. The support received from Ananthu, Rahul and Joel are world-class.
— Modern Auto Parts
Really happy with Zoko so far. The support team is quick to respond, patient with my questions, and helpful with setting things up. I appreciate that they explain things clearly and suggest ideas for my store. Great service and a friendly team—I’d definitely recommend Zoko to other store owners!
— European Household
Ananthu has been very helpful with setting up! The customer service is fast to fix any issues and have been satisfied so far.
— Italian Shoe Factory
The onboarding process is very smooth. Aaquib was my on boarding partner, very helpful and always available. As a new brand , we are learning new things everyday . Zoko has been a great help in this journey. We have seen quicker consumer conversions and repeats thanks to Zoko
— Nani ka Pitara
Customer success is extremely helpful! On time responses and very helpful!
— SOVI & TYDI
This is Uzair Shakoor from Zaid Attar Wale, one of Pakistan’s leading perfume brands. We have been using Zoko for the past 3–4 months, and our experience has been great. Before Zoko, I personally tested and explored several WhatsApp API and cloud-based solutions, including Intellicon, Contegris, and other platforms. We faced different challenges with those systems, especially around smooth opera...
— Zaid Attar Wale
The onboarding process is very smooth. Muzaina was my on boarding partner, very helpful and always available. As a new brand , we are learning new things everyday . Zoko has been a great help in this journey. We have seen quicker consumer conversions and repeats thanks to Zoko
— Roar Street
They increased the plan pricing without notice and you have no choice but to accept it. When you downgrade the plan, their conversation charges skyrockets. Not worth the cost.
— Offnorth Fashions
THEY ARE FRAUD NOT EVEN REPLYING AND CHARGING SO MUCH
— Stylepopclothing
First things first - Kudos to the great Zoko staff for providing an amazing customer experience right from onboarding until customer/technical support - Bharath, Vijith, Aaquib, Rahul and Ananthu. The app itself is versatile and easy to use, and ever since Shopify-segments have been integrated my broadcast's setup speed halved and outcome has doubled so good job on that as well. Next up would be e...
— iThrive Essentials
A huge shoutout to Anand, who was absolutely incredible in setting up and building our WhatsApp flows. He was always available whenever we needed assistance and went above and beyond to make sure everything worked seamlessly. If you’re using Zoko, I highly recommend reaching out and asking for Anand!
— Regrowth+
We were using WhatFlow before and recently switched to Zoko. The broadcasting and marketing features are much better, and the support team is very cooperative and quick to help. Overall, a good experience so far!
— Dajee Foods
Good tech support & very good expert team who listens carefully & execute your requirements. I am very satisfied as they provide good tool & we got good recovery of our investment as well. Thank you ZOKO.
— HUPLA
Till now my experience with Zoko has been good and their team is very helpful. You can definitely give them a shot.
— HOOKD Chicken Chips
Very useful app for our business. The features are great, and the customer support is always quick and helpful.
— Bayara

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