Shopify Inbox
An AI sales associate for your online store
Yappi: AI Chatbot & Live Chat
AI sales agent that answers, recommends, and recovers carts
by Chau AI · Launched: July 2026 · Free plan available.
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About Yappi: AI Chatbot & Live Chat
Yappi is an AI chatbot and live chat assistant for your store. It answers product, shipping, returns, and order tracking questions, recommends items from your catalog, and guides shoppers to checkout. When a shopper needs a person, your team takes over from a shared inbox. Yappi trains on your catalog, inventory, FAQs, and policies, so answers stay accurate and on brand. It handles routine support 24/7, replies in the shopper's language, recovers abandoned carts, and upsells related products.
Last verified: August 20, 2026 · Fresh
App details
- Developer
- Chau AI
- Category
- Store management
- Pricing
- Free plan available
- Launched
- July 2026
- Rating
- 5.0 (1) on Shopify
Key features
- 100 AI replies/mo included
- In-chat cart & checkout
- 20+ widget skins
- 24/7 order tracking
- Smart FAQ engine
Shopify Admin
3 plans · starts free
Starter
Free
Growth
$29/month
Scale
$99/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
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