Zoko: WhatsApp for D2C Brands

by Bourbon Science Inc. · Free plan available.

4.9 (382) on Shopify Used by 1,557 Shopify stores

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WhatsApp marketing, automation & support for D2C brands. Powered by AI flows and a multi-agent inbox

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About Zoko: WhatsApp for D2C Brands

Zoko connects your Shopify store to WhatsApp® so you can manage marketing, sales, support and automation from one platform. Run broadcast campaigns to segmented customer lists, recover abandoned carts with automated flows, send order notifications, and handle conversations with a multi-agent shared inbox. Zoko's flow builder and AI chatbots work directly with your Shopify data, so every message reaches the right customer at the right moment. Customers browse your Shopify catalog and buy inside WhatsApp - no redirect Send WhatsApp campaigns using Shopify segments - purchases, tags, activity Whole team, one WhatsApp number - handovers, notes and routing built in Recover carts, send post-purchase updates, upsells & retention - fully automated Answer customer questions with AI - your team steps in only when it matters Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Bourbon Science Inc.
Category: Marketing & conversion
Pricing: Free plan available
Rating: 4.9 (382) on Shopify

Key features

WhatsApp marketing, automation & support for D2C brands
Powered by AI flows and a multi-agent inbox

Integrations with:

Checkout Apps, Facebook Messenger, Instagram, Judgeme, WhatsApp, WhatsApp API

5 plans · starts free · 7-day free trial

Free

$49.99/month

$79.99/month

$139.99/month

$499.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 98 Shopify App Store reviews

Use the arrows to read individual reviews

The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive, thanks to BHARATH for your help and patience.

— MINIMOON STORE

We’ve been using Zoko for 3 months and had a great experience. It helps us manage WhatsApp conversations, automate workflows, and improve customer support. Special thanks to Miss Muzaina for her excellent support during setup and guidance throughout. The Shopify integration and automation features have made our operations smoother and faster. The support team is responsive and helpful. Highly r...

— Gifto Graphics

Outstanding app. And amazing support, especially muzaina.. she helps with whatever you need. Thank you so much!

— OroSkin LLC

We've been using Zoko for the past three months at Vriksham, and the experience has been genuinely positive. As an e-commerce brand handling a large number of customer conversations every single day, we were looking for a WhatsApp solution that was reliable, easy to use, and could help us improve customer engagement without adding operational complexity. Zoko has delivered well on all those front...

— vrikshamindia

We've been using Zoko for almost two years, and their chatbots over the past few months have significantly reduced our team's workload by handling customer queries efficiently. The Zoko team has been consistently responsive and supportive whenever we've needed assistance. Overall, it's been a great experience, and we're very satisfied with the platform and the support.

— ViaTerra Gear

Really enjoyed using Zoko, the catalog fearure for taking orders while chatting with customers is a real game changer making life much easier for our whole team! The support to set up and answer all onboarding doubts has been amazing as well

— The Doggy Bakery

We've had a great experience using Zoko. The platform is easy to use, the API integration is smooth and reliable, and it has helped us manage our WhatsApp communication efficiently. A special thanks to Muzaina for managing our account so well. She has always been responsive, supportive, and quick to help whenever we had questions or needed assistance. Her guidance has made the onboarding and day-...

— Saraf RS Jewellery

Really helps a lot with my automations and campaigns and their customer support is really top tier and very active

— Amarkosh Jewels

I'm amazed at how the Zoko app is built towards fulfilling all the long-term goals of D2C brands. I run a D2C brand myself, and the way I could see the intelligence that has been used from the Zoko team in building the app is commendable. One thing which also stands out is the support that they provide. Anand has been a very, very helpful key account manager for us, helping us guide through this...

— INHANSS

We have been really happy with how Zoko has been working for our retail business. They have an excellent support team, as it was quite confusing at the beginning, but they were extremely accessible and helpful. I look forward to continuing to grow our business with Zoko. It definitely adds an extra less traditional boost to marketing.

— Whinny & Woof

Support team are always willing to assist and really simplify things. So so happy!

— Ragland Fabrics

Amazing platform! The interface is user-friendly, and the features have greatly improved our customer support and sales process.

— iConnect Qatar

Zoko has been very helpful for our Shopify store, especially for WhatsApp communication and customer engagement. Special thanks to our account manager, Muzaina, for her continuous support and for sharing useful trends and insights that help us improve our results. Great experience overall.

— TORA MATCHA

First things first - Kudos to the great Zoko staff for providing an amazing customer experience right from onboarding until customer/technical support - Bharath, Vijith, Aaquib, Rahul and Ananthu. The app itself is versatile and easy to use, and ever since Shopify-segments have been integrated my broadcast's setup speed halved and outcome has doubled so good job on that as well. Next up would be e...

— iThrive Essentials

The platform works well, and the customer support team has been excellent. They're quick to respond, helpful, and always follow up until issues are resolved.

— One of a Kin

Muzaina is my KAM and she is very good at her work and supportive. kudos to team

— Noorly™

We've been using Zoko for our Shopify store, and it's been easy to use. The Shopify integration works well, and managing customer conversations on WhatsApp has become much simpler. Whenever we've had questions, their support team has been quick to respond and very helpful. Overall, it's been a good experience so far.

— Pauztve

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