Zonos Duty and Tax

Calculate and collect duty, tax, fees at checkout w/remittance

by Zonos · Launched: November 2017

4.5 (151) on Shopify Used by 99 Shopify stores Built for Shopify

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About Zonos Duty and Tax

Grow your business globally while avoiding rejected packages. The Zonos Duty and Tax app calculates guaranteed duties, taxes, and fees in your checkout to clearly collect these costs from your shopper (instead of surprising them with costs during delivery). Zonos pays any discrepancies on the customs bill, you only pay exactly what you collect (no reconciliation needed). Includes automated cross-border tax registration/remittance (IOSS, UK VAT, etc.). Compatible with your own carrier account. Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID Connect your own carrier accounts for complete control of your shipping rates Carrier import fee discounts — Save on advancement fees from UPS, DHL, and FedEx Easily create compliant cross-border labels with pre-filled customs paperwork Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Zonos
Category: Orders & shipping
Pricing: Paid
Launched: November 2017
Rating: 4.5 (151) on Shopify

Key features

Unlimited landed cost quotes+collection
Threshold monitoring
VAT remittance
Connect carriers
Compliant shipping labels

Integrations with:

Checkout, DHL Express, FedEx, Shopify Admin, UPS, USPS

2 plans · 14-day free trial

Standard

$2,500/year

Premium

$4,000/year

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 99 Shopify App Store reviews

Use the arrows to read individual reviews

We recently migrated our Shopify Plus store from Global-e to Zonos, and it was one of the best operational decisions we've made for our international business. The onboarding team, especially Lennon and Nate, were exceptional. They guided us through the migration, helped us implement a VAT-inclusive checkout, and remained responsive throughout the entire process. As our requirements evolved, they...

— STRAYE

Great international shipping service and excellent onboarding process. Lennon crushed it.

— FACT.

So far, I can only speak to the integration process, but I can say that it was a breeze. They were super responsive, very clear in all their instructions, and held our hand the entire way (even handling most of the work for us). I would highly recommend them. Lennon in particular went above and beyond to help us get set up before our launch date.

— Future Method

Only been on the platform for about a week, but it's been a positive experience so far, and I've already seen international customer conversion pick up with the new, lower rates made possible by Zonos. The setup support I received from Lennon was top notch - he's been responsive with questions and handled a small billing issue promptly. Based on what I've experienced so far, I'd recommend Zonos...

— Abbreviated

Thank you Lennon for your expertise and guidance throughout this process! Very responsive and always quick to help find solutions!

— Cadette Jewelry

Great experience working with the support team, quick and responsive

— AJ Sports

Very responsive and always quick to assist. Amazing customer service and engineer team.

— PORTER JAMES

Great service, thank you Lennon!

— The Siesta Club

Lennon was great for onboarding. Got us onboarded in one day during a super stressful time. Could not of done it without him and his warm and calm disposition.

— BODILE

Easy to use platform with exceptional service. Mariana and Fion have been so helpful with integration and onboarding. I highly recommend Zonos for all of your international shipping needs.

— TJ SWIM

Outstanding support and smooth set up. We'd like to thank Lennon for making this experience as seamless as possible. Always so helpful and responsive when we need something done/explained. Thank you.

— VITAMAN Australia

The Zonos team continues to provide outstanding support during our ongoing use and maintenance of their platform. Their responsiveness is excellent, they consistently reply quickly whenever we reach out, ensuring that any issues or questions are resolved without delay. Even post-integration, they remain hands-on and proactive. Their guidance through the portal is always clear and helpful, which m...

— Grew & Co

We've been working with Zonos now for several years. In the beginning it was helpful, we were able to customize the settings on our own and the bugs we had were often fixable ourselves. Today, Zonos has many issues. Since yesterday we have customers from outside of Europe that cannot check out anymore when using a discount code. The answer from Zonos? They are sending a standard AI answer after...

— GORNATION

After spending over $3500 CAD for this app, the second order that goes through didn't charge any tax or fees due to the customer using a discount code on my website. They said they would work on it and it has been almost a week, I can't ship the order for the customer and I can't make a new shipping label either as it is giving error messages.

— Totally Thomas Town

Charging a very unrealistic price for integration SD 208.33/month Billed at USD $2,500 once per year*. We will already be paying you Zonos handling fee per transaction, then on top of that, charging for App integration is way too greedy. We hardly get 10 order from US in a month. so not worth using this App.

— Gentry Choice

There was a massive price increase and my previous review is therefore no longer valid. I am uninstalling Zonos.

— MediaLight Bias Lighting

We bought this AP and it didn't work. I contacted support and they said I needed a special API from Shopify which only comes with the top-end Shopify plan or $20 a month. I got the $20 a month API and it still didn't work. I contacted support and I got the below response. I would not recommend this AP to anyone. Typically with new stores we have an initial call, to see if Zonos would be a good for...

— T.E. Inc

The app does everything it is supposed to do and has definitely increased our conversion rate. The customer service is good however you do need to do your own spot checking to make sure everything is working well. We have had a few instances where it hasn't but we have found the issues. Once we found them the team got it fixed. Hoping for a returns side of the app and it would be great if it was...

— CorrectConnect

Great service, even. better customer service. Really appreciate the prompt support when we need it. Thank you!

— Beyond Yoga

The customer support team are always incredibly helpful with responding to any queries we may have. If issues have ever appeared the team have always been quick to provide a solution.

— Jersey Stamps

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