Zotabox Contact Form Builder

Multi-field contact forms for customer service that load fast

by Zotabox · Launched: August 2014 · Free plan available.

4.7 (104) on Shopify Used by 91 Shopify stores Built for Shopify

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Provide Great Customer and Stakeholder Services with Straightforward Multi-field and Reliable Forms

Get it on Shopify →

About Zotabox Contact Form Builder

10 Different input options allowing personalized customer communication and services. Enable "Attach Image" to create easy return, refund and warranty requests. Capture lead contacts like email and phone number at a bottom of the landing page or product pages. Create complete application forms for potential hires, suppliers, retailers, partners and affiliates. Automate responses and track your email collection funnel with ease. Build a customer support ticket management system with our forms. Add multiple choices, checkboxes, dropdown menus, file attachment, dates Collect detailed submissions in email with options to CC/BCC/choose departments Customize forms, submit buttons and automatic email reply with images and colors Build and activate multiple forms at once with various display rules and timings 24H in-app Chat support to assist with technical issues and email integration Show more Show less

Last verified: July 22, 2026 · Fresh

App details

Developer: Zotabox
Category: Store design
Pricing: Free plan available
Launched: August 2014
Rating: 4.7 (104) on Shopify

Key features

Basic contact form: name, email, message
3,000 Website Visits per month
Attach Files, Departments, Fields
Auto Response Included
Integrated with Mailchimp etc.

Integrations with:

Aweber, Constant Contact, Get Reponse, Hubspot, Infusionsoft, Mailchimp

4 plans · starts free · 14-day free trial

Free Plan

Free

Starter

$12.99/month

Growth

$29.99/month

Pro

$79.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

Very fast & helpful response at sorting out an issue. Thankyou.

— RoadcasesNZ

How do I get in contact with you? Zotabox has stopped working on both of our websites and I've been trying to get it back online for over a week. There is no means to get in contact with support anymore, only an FAQ page?

— Livesound

Very easy to use and super responsive support team!

— Triplett Test Equipment & Tools

Hi , This is a gamer changer for customer service issues for business. awesome plug in and great support from the team.

— Nova India

So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying they were unable to find contact information on my website. I hope this switch fixes that problem. I was able to get it to work quickly, and it's appearing across all my devices, but since it has only been installed for an hour or so, I haven't received any me...

— Justthegoods

I like the app it's really cool the customisation allow my customers to fill comfortable and right at home great app

— IONFITNESS.STORE

great app. enjoyed the seemless integration with other functionalities regards email marketing to mention a few

— SmartPayz9ja

Easy to use app for forms, powerful functions, highly recommended if you need any email integrations and services!

— Wellington Fireplace Studio

Such A Great App, Cant Wait To Explore All Of Its Features! I have only used it for a day but as far as i can tell its doing great.

— Kingly Liquids

I am using this app from today and it is gorgeous to me. The only problem is that I would like to be able to display automatically your form when someone clic on "contact us" on my own page (because I am not sure everybody will quickly see your box below) Best regards and congratulations

— Jack-Miller

I love this app, used the free version as well as the paid! Works so well for what I need! Thank you so much!

— Raleigh Restorations

I created a beautiful contact form with just the click of a button, very easy to use and an awesome way to bring in more traffic to your store.

— thesimbastore

setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. There is no indication that my work has been saved. looking for a replacement.

— Alpine Luddites

despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.

— Marina Savashynskaya

What. $12.99 per month and they set a limit on how many impressions there are on your website? Then they tell you to upgrade.

— Monaco Jewelers

This App is taking significant amount of loading time. Therefore, we temporarily uninstalled, and waiting for developer priority support to address the issue.

— BigHaat.com

Deleted it right when they were asking for money, there are plenty of free apps out there that work just as well

— Fudo Boards

Updated Review as of 06/23/2020: No longer happy with this app. A customer emailed me saying she'd been trying to contact me through the website.. Long story short, I didn't receive any messages from her. I made sure the app was connected, sent a message to myself to test things out, I never received that message either... Contacted the app customer service, here is the conversation: Me: "Hell...

— Bold Addictions™ | Jewelry & Accessories

We have used this app for more than a year already and we will stop using this app due to their pricing structure as they want us to pay them more money for the traffic we are paying to get so hard and not for the usage of the actual contact form which is crazy. None of the traffic we have received has used a single contact form and they want us to pay them more money aside from the regular subs...

— smart pattern making

App is pretty good, but is not "free". All of a sudden I started getting spam and it was because the app stopped working, because now after months of using it, they want me to pay. Don't bother if you're looking for a free solution to spam!

— Janet's Fashions

Overview 1 / 20