AskNest: AI Chatbot & FAQ Bot

Answer shoppers in their language with AI-powered support

by Ecommerce Storez · Launched: May 2026 · Free plan available.

5.0 (1) on Shopify

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Give shoppers instant answers in their language using your FAQs, policies, and product catalog.

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About AskNest: AI Chatbot & FAQ Bot

AskNest AI is a multilingual storefront assistant that answers shopper questions using saved FAQs, Shopify policy pages, and a synced product catalog. Choose a fixed reply language or automatic shopper-language detection on eligible plans. Customer-facing replies and widget labels support English, German, French, Spanish, Italian, Dutch, and Brazilian Portuguese. AskNest can also recommend relevant products and best sellers while preserving product names, prices, links, and emails. Reply in English, German, French, Spanish, Italian, Dutch, or Portuguese. Choose a reply language or enable automatic detection. Use FAQs, Shopify policies, and product data as answer sources. Recommend relevant products and best sellers from your catalog. Track AI replies and recent shopper questions from the dashboard. Show more Show less

Last verified: July 21, 2026 · Fresh

App details

Developer: Ecommerce Storez
Category: Store management
Pricing: Free plan available
Launched: May 2026
Rating: 5.0 (1) on Shopify

Key features

50 AI replies each month
AI replies in your selected language
FAQ, policy, and product answers
Translated storefront widget
Product finder and usage tracking

Integrations with:

OpenAI, Shopify Admin

4 plans · starts free

Free

Starter

$4.99/month

Growth

$9.99/month

Pro

$19.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Really great costumer service. I wanted to change the language of the App and Tracy did that within a few minutes and in the most friendly way. I just installed it and till now I am super happy with everything. Looking forward to work more with AskNest :) Thank you for everything!

— Galerie Handwerk