MerchantPick

Best free Chat apps for Shopify

Last updated: Oct 27, 2026

  1. #1. AI chat, livechat & helpdesk: AI chatbot inbox for sales...

    Chatty AI Chatbot & Live Chat screenshot
    Chatty AI Chatbot & Live Chat icon

    Chatty AI Chatbot & Live Chat Trending

    by Chatty AI Sales Agent - For live chat & helpdesk

    4.9 ★ (1,890) Free plan, paid from $19.99/month

    With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales. See revenue from chat.

  2. #2. Abandoned cart recovery, AI agent & automations on WhatsApp

    Dondy: WhatsApp Marketing+Chat screenshot
    4.9 ★ (830) Free plan, paid from $6.99/month

    Dondy is the ultimate WhatsApp AI marketing platform for eCommerce brands. Trusted by thousands, we drive sales & maximize ROI via WhatsApp API integration

  3. #3. Support customer with UNLIMITED AI chat, livechat, inbox & FAQ

    Moose AI Chatbot & Live Chat screenshot
    Moose AI Chatbot & Live Chat icon

    Moose AI Chatbot & Live Chat Trending

    by VegaHub Technology Inc.

    5.0 ★ (486) Free plan, paid from $19/month

    Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...

  4. #4. Instagram & Facebook Product Syncing & Shopping Sales AI Chat

    IG Facebook & Instagram Shop screenshot
    IG Facebook & Instagram Shop icon

    IG Facebook & Instagram Shop Trending

    by DolphinSuite

    4.9 ★ (391) Free plan, paid from $14.99/month

    Transform your social media interactions into sales opportunities with Instagram Sales AI.

  5. #5. Send campaigns, cart recovery & order updates on WhatsApp Chat

    CK: Abandoned cart on WhatsApp screenshot
    5.0 ★ (302) Free plan, paid from $9.99/month

    Send automation, marketing, abandoned cart recovery, order, COD & review messages via WhatsApp API

  6. #6. Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

    Chatway Live Chat & AI Chatbot screenshot
    4.9 ★ (287) Free plan, paid from $39/month

    Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.

  7. #7. Recover abandoned cart with WhatsApp widget, chat & automation

    Moose WhatsApp Chat Button screenshot
    Moose WhatsApp Chat Button icon

    Moose WhatsApp Chat Button

    by VegaHub Technology Inc.

    5.0 ★ (210) Free plan available

    Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes.

  8. #8. Support chat, automation, marketing & more with WhatsApp API

    Ctx: WhatsApp Chat + Marketing screenshot
    Ctx: WhatsApp Chat + Marketing icon

    Ctx: WhatsApp Chat + Marketing

    by Softpulse Infotech

    4.9 ★ (257) Free plan, paid from $8.99/month

    Recover abandoned checkouts, WhatsApp Chat, FAQ, Order tracking, Automated WhatsApp messages, Manual WhatsApp messages, CRM tool Chrome Extension and more.

  9. #9. Helpdesk & chat by the ex-Lifetimely founders

    Commslayer: AI Helpdesk & Chat screenshot
    4.9 ★ (237) Free plan, paid from $39/month

    AI-powered helpdesk & chat by the ex-Lifetimely founders

  10. #10. AI chatbot, AI Chat for Sales & Support, all channels...

    Zipchat AI Chatbot & Live Chat screenshot
    4.9 ★ (209) Free plan, paid from $80/month

    AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

Rating source: Shopify App Store.

How we picked the best free Chat apps for Shopify

We rank Chat apps by their Shopify App Store rating and review volume, weighted by how well each fits the use case. Ratings, pricing and free-plan details are pulled from every app's live listing and refreshed regularly.

  • Rating and review volume from the Shopify App Store
  • Category fit and how often merchants install each app
  • Pricing and free-plan transparency

Are you an app developer?

Get your app in front of the merchants browsing this directory.

Explore the developer pages