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#1. AI Chat& sale: recommend products, answer FAQs, livechat inbox
by Chatty AI Sales Agent - For live chat & helpdesk
4.9 ★ (1,880)
Free plan, paid from $19.99/month
With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales
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#2. AI agent for sales and support. Live chat, email, social...
4.8 ★ (1,339)
Free plan, paid from $29/month
Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
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#3. Abandoned cart recovery, AI agent & automations on WhatsApp
4.9 ★ (826)
Free plan, paid from $6.99/month
Dondy is the ultimate WhatsApp AI marketing platform for eCommerce brands. Trusted by thousands, we drive sales & maximize ROI via WhatsApp API integration
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#4. Support customer with UNLIMITED AI chat, livechat, inbox & FAQ
by VegaHub Technology Inc.
5.0 ★ (451)
Free plan, paid from $19/month
Turn customer support into a growth engine with an AI chatbot that works while you sleep.
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#5. Send campaigns, cart recovery & order updates on WhatsApp Chat
5.0 ★ (296)
Free plan, paid from $9.99/month
Send automation, marketing, abandoned cart recovery, order, COD & review messages via WhatsApp API
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#6. Empower support with AI helpdesk, help center, Email inbox
4.8 ★ (387)
Free plan, paid from $16.9/month
Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale
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#7. Sync products to Instagram Direct & Facebook sell with Chat...
4.9 ★ (266)
Free plan, paid from $14.99/month
Publish products to Instagram Direct and Messenger only a few clicks.
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#8. Provide Live chat support, FAQ, WhatsApp inbox & chat buttons
4.9 ★ (260)
Free plan, paid from $29/month
Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.
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#9. Helpdesk & chat by the ex-Lifetimely founders
4.9 ★ (221)
Free plan, paid from $39/month
AI-powered helpdesk & chat by the ex-Lifetimely founders
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#10. Support chat, automation, marketing & more with WhatsApp API
4.9 ★ (213)
Free plan, paid from $8.99/month
Recover abandoned checkouts, WhatsApp Chat, FAQ, Order tracking, Automated WhatsApp messages, Manual WhatsApp messages, CRM tool Chrome Extension and more.
Rating source: Shopify App Store.
How we picked the best free Chat apps for Shopify
We rank Chat apps by their Shopify App Store rating and review volume, weighted by how well each fits the use case. Ratings, pricing and free-plan details are pulled from every app's live listing and refreshed regularly.
- Rating and review volume from the Shopify App Store
- Category fit and how often merchants install each app
- Pricing and free-plan transparency