Channels ‑ web calls and ivr.

Web calls for you and your customers.

by Channels · Launched: September 2020

1.0 (1) on Shopify

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About Channels ‑ web calls and ivr.

Improve your customer experience and connect with allow them to connect with you in real time! Create your trial account and set up your business phone system in less than 5 minutes. You can get a business number from more than 60 countries to make it easy for anyone to connect with you. Our Channels app also keeps the recordings and history of the calls so no important details will be lost. You can set up IVR for your customer to connect them with the right agent. You can record your calls and download them after the conversation. Easy creating contacts after the call to keep the customer detail. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Channels
Category: Marketing & conversion
Pricing: Paid
Launched: September 2020
Rating: 1.0 (1) on Shopify

Key features

5000 web calls
3 users (+$10 for additional)
Free phone number
Outgoing calls
Customer Recognition

Integrations with:

HubSpot, LiveChat, Pipedrive, Zapier, Zendesk

2 plans · 7-day free trial

Plus

$29/month

Advanced

$75/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 7 Shopify App Store reviews

Use the arrows to read individual reviews

Better than EasyCall, I haven't use the app enough yet to comment on it, but the customer service is great! I Will update later.

— GALT webáruház

This is one of great app I have ever seen. I am part of Shopify for more than 4 yeas but finally I got what i had always thought. It is great app for your store. I recommend.

— DiyaAnna

I will thank my friend who recommended this app. Now my customer can call directly to us and share their feedback. Love this app. Great customer service.

— Ecommerce8182

This is one of the best app which i have ever seen. I never thought i will find something like this. Great app .

— Unichip CarPlayFactory Store

I am really thankful to my friend who recommended this app. I had some issue, i messages the customer support team and the solved it with in 5 minute. Problem was from my ends. Great customer service.

— Porsche Service

Love this app, It is so easy to use and now my customer can easily reach out to us on call regarding any issue. Awesome job from the developer. Due to this, My business is growing. Thank you guys for making this app.

— GZA store

purchased $288 for a-year package and they are asking for extra charges for forwarding calls to our landline. there are other alternatives without extra charges. Also, they didn't get back to us for our cancellation and refund request yet.

— Southern Sportz Store

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