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Customers.ai Visitor ID

Identify and track anonymous website visitors

by Customers.ai · Launched: August 2024 · Free plan available.

1.9 (4) on Shopify Used by 4 Shopify stores

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Identify names and emails of your anonymous website visitors for email and Meta ads retargeting

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About Customers.ai Visitor ID

Turn engaged anonymous website visitors into leads with the Customers.ai Website Visitor ID X-Ray Pixel. Get names, emails, demographics, customer journey data, and referral information — instantly - with no forms or pop-ups. Expand your email list with people who’ve visited your site and are in-market for what you’re selling. Grow your ad retargeting and lookalike audiences with high-intent shoppers to levels not seen before iOS 14 and the cookie-apocalypse. Get real-time enriched contact data about your anonymous website visitors Capture form abandons without pop-ups Quickly expand ad retargeting audiences and improve Meta performance Grow your email lists and convert shoppers fast Track the customer journey including website visits, email sends, opens & more Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
Customers.ai
Pricing
Free plan available
Launched
August 2024
Rating
1.9 (4) on Shopify

Key features

  • 14 Days Free
  • 500 Contacts Free
  • Access to the entire platform
  • .23 per contact captured
  • X-Ray Pixel

4 plans · starts free · 14-day free trial

Free Plan

Free

Starter

$199/month

Pro

$399/month

Advanced

$799/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 7 Shopify App Store reviews

Use the arrows to read individual reviews

Easy pixel installation, saw email flow revenue boosted instantly
— Tune
I had a hard time setting things up at first and was honestly pretty frustrated. Support didn’t go great in the beginning. But then Yonan from their team stepped in and really helped me out. Super patient and actually solved the issues I was stuck on. The best part: the app does work. It’s capturing emails like it says it will. I’m still waiting to see how well those leads convert, but this is a...
— Elfbeads
The Customers.ai Visitor ID app for Shopify is a powerful tool that helps you identify anonymous website visitors by name, email, and more. It enhances your email lists and ad retargeting efforts, especially useful for recovering audience reach affected by iOS 14 and cookie restrictions. With features like the X-Ray Pixel and advanced CRM connections, it's a must-have for boosting customer engagem...
— Emergency Food Access
Stay away from this app! they will steal your money, deny that they even charged you, run around in circles and then finally admit that they were charging you for simply installing the app on a free plan. These guys are thieves and the app does not work!
— Muslim Planner
No Support! And imposible to cancel the Plan!
— Olivia by Lolafo
The worst customer support. Did not help with onboarding and kept blaming shopify. Lost $99 to this app
— Winslet's Sewing Patterns
Is it written anywhere on the documents here in the App Store that this App only tracks leads in the Us and Canada??
— Le Jardin Retrouvé

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