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Kim‑Managed AI Native Support

Free Customer Support Helpdesk & Live Chat with AI

by KIMCC INC · Launched: October 2024 · Free plan available.

5.0 (5) on Shopify
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Elevate your customer support with kim.cc. Manage Email, Chat, and Social inquiries seamlessly, powered by AI. Built for growing brands. Start now for free!

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About Kim‑Managed AI Native Support

Kim.cc is a human-supervised AI native service for Shopify brands. Sentinels, trained CX experts, implement, train, and QA the AI on your own past tickets, so replies sound like your team, not a script. New replies start in copilot mode, reviewed before a customer sees anything; we automate only once accuracy is proven. Sentinels own the outcome, so tickets resolve, not deflect. Handle email, chat, Messenger, and Instagram from one inbox, with your brand voice protected at every step

Last verified: October 3, 2026 · Aging

App details

Developer
KIMCC INC
Category
Store management
Pricing
Free plan available
Launched
October 2024
Rating
5.0 (5) on Shopify

Key features

  • - Unlimited seats
  • - Email, Chat, SMS, social messaging
  • - Free Help center
  • - Get customer resolutions @$0.7/ticket

1 plan · starts free · 15-day free trial

Free Helpdesk

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 6 Shopify App Store reviews

Use the arrows to read individual reviews

Excellent app and amazing customer service
— Buttercream Clothing
Kim has completely transformed how we handle customer interactions. It's so easy to navigate that our team got the hang of it within minutes. The platform makes ticket management a breeze, ensuring we never miss a single customer query. What’s even better? It’s absolutely free! No tricks, no extra charges—just a reliable solution that delivers. The AI assistant is smart and efficient, and the Sho...
— Valley Agro Foods
Kim.cc has been a fantastic addition to our customer support workflow. The software is incredibly easy to use—even for someone like us, who isn't super tech-savvy. Setting it up with Shopify was seamless, and the interface is straightforward and intuitive. What sets Kim.cc apart is that it’s truly free—no hidden costs, no gimmicks, just an honest, helpful solution. The AI assistant has been a life...
— Bhuttico Shawls
I've been using Kim.cc for a while now, and let me tell you, it's a total game-changer. As a US-based entrepreneur, I'm always hustling to keep up with customer inquiries. Kim.cc has been a lifesaver. The AI CoPilot is like having a super-smart assistant. It drafts quick and helpful replies, saving me tons of time. The integration with Shopify is seamless, giving me instant access to customer inf...
— Dr. Water
Kim: Customer Support HelpDesk has been a total game-changer for our brand. As a women’s clothing company, we receive a wide range of customer inquiries daily—everything from fit and style advice to order updates. Kim has made managing these interactions incredibly efficient and straightforward. The platform’s ticketing system keeps everything organized, ensuring no question or request slips thro...
— Linda Anderson
Managing customer support for a niche clothing brand like ours—can be challenging. Our customers often have specific questions about fit, styles, and availability, and delivering a seamless support experience is crucial. Kim.cc has been the perfect solution for taking our customer service to the next level. The platform is incredibly organized, allowing us to track and manage every inquiry effort...
— bandedbottom

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