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#1. AI chatbot to sell & support on Email, WhatsApp, IG...
4.9 ★ (64)
Free plan, paid from $15/month
AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
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#2. Boost sales & service with AI Chatbot, Live Chat &...
4.9 ★ (30)
Free plan, paid from $5.99/month
All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.
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#3. AI-Powered Support: Seamless Integration & Insights
5.0 ★ (23)
Free plan available
Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
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#4. A livechat to chat with your customers. Powered by ChatGPT...
5.0 ★ (20)
Free plan, paid from $9.99/month
Orka is a Live chat to talk to your customers. Real time support and product recommendations.
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#5. Personalized 24/7 support across email, live chat, and more.
4.7 ★ (28)
Free plan, paid from $250/month
Resolve orders, returns, and questions automatically with AI support built for growing businesses.
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#6. Spare massiv Zeit und begeistere Kunden mit KI-Automatisierung
by AI-Com Innovations GmbH
5.0 ★ (9)
Free plan available
Automatisiere deinen Kundenservice mit KI, steigere deine Kundenzufriedenheit und senke deine Kosten
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#7. All customer support in one place - Helpdesk & AI...
5.0 ★ (5)
Free plan, paid from $22.95/month
Herodesk is the simple helpdesk and live-chat tool for your everyday customer support heroes
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#8. Full CS operations managed by AI and a team of...
5.0 ★ (4)
Free plan available
Full-service Customer Support managed by our AI and experts, empowering your business growth.
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#9. AI Chat Agent to Run Customer Service on Autopilot 24/7
5.0 ★ (4)
Free plan, paid from $49/month
AI Chatbot to Automate Customer Service, Orders & FAQs 24/7
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#10. Create Email Accounts @yourstore.com - Email Hosting App
4.2 ★ (29)
Free plan, paid from $5/month
Hosted Email app offers advanced email integrated directly in your store's admin panel.
Rating source: Shopify App Store.
How we picked the best free Helpdesk apps for Shopify
We rank Helpdesk apps by their Shopify App Store rating and review volume, weighted by how well each fits the use case. Ratings, pricing and free-plan details are pulled from every app's live listing and refreshed regularly.
- Rating and review volume from the Shopify App Store
- Category fit and how often merchants install each app
- Pricing and free-plan transparency