O: Chat buttons & Contact Form

Get leads: Facebook Messenger, Chat buttons and Contact Form

by Omega · Launched: January 2016 · Free plan available.

4.9 (263) on Shopify Used by 6,894 Shopify stores

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Let ping visitors and engage them with live chat conversation. All-in-one chat solution for supporting your customers (Facebook Messenger, WhatsAp, Instagram)

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About O: Chat buttons & Contact Form

With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

Last verified: September 24, 2026 · Fresh

App details

Developer: Omega
Category: Store design
Pricing: Free plan available
Launched: January 2016
Rating: 4.9 (263) on Shopify

Key features

Let ping visitors and engage them with live chat conversation
All-in-one chat solution for supporting your customers (Facebook Messenger, WhatsAp, Instagram)

Integrations with:

Facebook Messenger Instagram Live chat Omega Shopify Admin

1 plan · starts free · 7-day free trial

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 93 Shopify App Store reviews

Use the arrows to read individual reviews

Really happy with Omega Chat! The app works great and has been very helpful for our store. Their support team is super responsive and quick to solve any issues we have. Highly recommend it!

— eXtremeRate Retail

The support team is nice and providing assistance immediately

— 高爾夫武器瘋子

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— Faith Fueled

This app is a great help for us because it is fast to communicate with our customers.

— Articles.com.ph

One of the best things about Omega is how quickly you can get into a conversation. The interface is clean, intuitive, and designed to work seamlessly on both any mobile (IOS)(Android) and desktop. They have a 24/7 support team and was absolutely outstanding fast, patient, and they resolved my issue immediately via chat. Cam was above & beyond, It’s rare to find such dedicated support. Thank you ag...

— Gift4Me & Co

good service and helped us a lot to solving any issue we encounter. Helpful staff

— B.P. de Silva Jewellers

Suporte rápido e eficaz.

— Meias Solas

service is very helpful and quick to reply. Happy with the app

— JovzCrafts

Tracey was more than helpful on explaining how the buttons work and helped me test the buttons she could. Was kind and patient helping me understand everything.

— Kooler Nosh

Easy to use and support team is AWESOME

— DP FLOWERS BANGKOK

nice, a good tool for improving customer service

— ULANZI

App just crashed when I need to edit the widget.

— GameroHN

App not install, help me

— Silikon Apparels Ltd.

Very good!

— TapNFC ApS

I highly recommend this app for start up and small businesses. The staff (Tracy) is not only friendly but also highly skilled and supportive. They truly care about the customer experience and it shows in their dedication.

— The Booze Shop

good service

— ECOZY

Top app! Very good instant support!

— BODIELLE

Easy to use and they have a great support team!

— Karcher Armenia

Joyce was surprisingly smart and keen in what she's doing. She's patient and quick in solution. Good job Omega. I recommend the app to chat with your customers in other social media platforms like Facebook Messenger.

— Rickronk