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Figu ‑ AI Chatbot & Live Chat icon

Figu ‑ AI Chatbot & Live Chat

Product Recommendations and sales support done for you 24/7

by Figu · Launched: December 2025 · Free plan available.

5.0 (2) on Shopify
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Built for growing stores. Support your customers with 24/7 AI chat thats live in minutes.

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About Figu ‑ AI Chatbot & Live Chat

Figu is your always-on AI chat — a single place to handle customer questions from your storefront and email. It auto-learns your site and documents, answers FAQs, suggests products, and lets shoppers add to cart right in chat. When needed, seamlessly hand conversations to a human with full context. Go live in minutes, delight customers, and focus on growing your store — not your inbox. Chat and email in one inbox — never miss a customer question. Auto-crawls your store for instant setup — no manual training required. 24/7 AI chatbot handles FAQs, orders, products, and handoffs. Easily customize your bot’s tone to match your brand. Let customers add products to cart directly from chat. Show more Show less

Last verified: July 20, 2026 · Fresh

App details

Developer
Figu
Category
Store management
Pricing
Free plan available
Launched
December 2025
Rating
5.0 (2) on Shopify

Key features

  • 50 AI Responses/month
  • 1 Channel Inbox
  • Auto-learns from up to 50 site pages
  • Manual document training (PDF, Excel)
  • Unlimited Users
Integrations with:

Checkout, Email, Livechat

4 plans · starts free

Free

Free

Seed

$19.99/month

Grow

$49.99/month

Bloom

$149.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

The setup for Figu was quick and straightforward, and the interface is very user-friendly, even for someone who isn’t super technical. Everything worked smoothly right from the start, and we haven’t run into any issues. On top of that, customer service has been fast and responsive whenever we’ve had questions. Highly recommended!
— MMAKE
Love this app. I've never had luck with support chat apps and this app checks all the boxes. I was on the fence about hiring someone to handle customer inquiries, and Figu now does it all for me, AND in my voice and tone. i'm OBSESSED.
— Firstly

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