Flyweight AI Chatbot & AI Chat

AI Agent trained on store with AI Chat, Live Chat...

by Flyweight GmbH · Launched: July 2024 · Free plan available.

4.8 (105) on Shopify Used by 42 Shopify stores Built for Shopify

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About Flyweight AI Chatbot & AI Chat

Shopify AI Chatbot: Flyweight brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. AI knows all your store's texts: pages, articles, products,.. (nightly refresh). Automatically detects the personality of your brand & can be fine-tuned. Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant. Enhanced Analytics: Filter and analyze complaints, sales & support interactions. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Flyweight GmbH
Category: Marketing & conversion
Pricing: Free plan available
Launched: July 2024
Rating: 4.8 (105) on Shopify

Key features

Unlimited AI testing in Preview
Initial Training & Knowledge Graph
Auto-trained on entire store & brand
On Brand AI ready within 30-90 minutes
German Startup - GDPR & AI-Act ✓

Integrations with:

Georgias, Shopify Admin, Shopify Flow, WhatsApp, Zendesk

3 plans · starts free · 7-day free trial

Try for Free

Free

AI Starter

$1/month

AI Pro

$100/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 87 Shopify App Store reviews

Use the arrows to read individual reviews

Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight team has been there to ensure that we're getting the most value out of the product. Game changer for Shopify merchants looking to introduce high-quality AI flows into their customer support experience.

— FMW Fasteners

se ben dettato è fantastico peccato per il limite dei 5000 caratteri. Per quanto riguarda i costi è assurdo che prenda in esame gli accessi e non le conversazioni. Speriamo venga risolto questo limite.

— Cardigliano legnami

Top Kundensupport

— odaban®

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— سكة تك ستور

really good app easy to use and the ai is amazing

— Bigiti

Una app muy completa y funcional.

— Naisa Protección Laboral

Die App ist echt gut, kann viel nimmt arbeit ab, und wenn Sie jetzt noch die Blogs interpretieren könnte wäre es schon fast perfekt.

— Cloudrys

so far its been great the ai has scanned my store perfectly and is effectively helping customers when support isnt available it is perfect and for 1$ its stupid not to buy.

— AUKSales

Brilliant app, great AI responses. Better than all other AI agent chats on the Shopify app store.

— Outdoor Living

As a company we tried a few others A.I Chatbot but they just did not measured up. Flyweight is the champion of them all.

— CLAR8TY

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— Reykjavík Headshop

Que la probe y esta muy bien estructurada y con la caracteristica que le puedes preguntar en varios idiomas y lleva directamente al cliente al producto o productos similares a los que solicita el cliente. Felicitaciones

— ferrersa

After much research, I selected Flyweight for my online store. It offers the best pricing and features above their competitors.

— hivibe

Super easy to install and use for clear results

— The Room Assembly

Execlente APP,su funcionlidad y precios es muy optima!. Exhibe los productos en el panel de diálogo y las respuestas son rápidas y muy precisas.

— SENUA

The app and AI is very good. But their extra fees are a bit much for me. I spend a lot on ads and making viral content, some content gets millions of views, and that traffic shows up on my site. And Flyweight gets paid if I drive traffic to my site???? It does not make sense. Honestly, even with thousands of visitors a day I'd get 2-5 AI questions so it's not like everyone was engaging with the ch...

— Joker Greeting

Game changer for our CX team. We integrated Flyweight across our Shopify Plus store and the impact was immediate — faster response times, fewer tickets hitting our human agents, and customers actually getting helpful answers. The AI handles product questions, order status, and routine inquiries without feeling robotic. Setup was straightforward and the team has been responsive whenever we've neede...

— KITSCH

Sometimes the AI is not right or at least not 100% right or talks about things the AI should not have been talking about by giving unneeded info. Sound bad he! But actually not so, because this is a matter of fine tuning with the tools we have available and these issues amounts for a very small percentage of the chats so far. The majority of the chats are just amazing, they blow away my mind c...

— Barista och Espresso