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Gameball: AI Loyalty & Games

Build loyalty rewards program w/ spin wheel & referral program

by Gameball · Launched: December 2019 · Free plan available.

4.7 (150) on Shopify Used by 1,809 Shopify stores

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About Gameball: AI Loyalty & Games

Gameball turns your store data into a ready-to-launch loyalty program. From day one, you're backed by two AI loyalty experts. Sarah sets up your point economics and tier structure at onboarding, tailored to your store and industry. Adam watches your customer data, spots risks and opportunities, and recommends the right campaign at the right time. No guesswork. Just a clear next move. Powered by a gamified loyalty toolbox: campaigns, badges, games, referrals, and more. 🚀

Last verified: September 22, 2026 · Fresh

App details

Developer
Gameball
Category
Marketing & conversion
Pricing
Free plan available
Launched
December 2019
Rating
4.7 (150) on Shopify

Key features

  • Up to 100 MRCs
  • Loyalty points
  • Reward campaigns
  • Referrals
  • 1st order popup
Integrations with:

Attentive, Hubspot, Intercom Checkout Drip, MoEngage, Postscript Judge.me, Klaviyo, Mailchimp Omnisend, Active Campaign Recharge, Twilio Segment Shopify Flow Shopify POS Zapier

3 plans · starts free · 7-day free trial

Free Forever

Free

Starter

$34/month

Pro

$159/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 94 Shopify App Store reviews

Use the arrows to read individual reviews

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— Kabrita Arabia UAE
I’m impressed with how fun and effective Gameball is. Our customers love earning badges, unlocking challenges and seeing their progress in the leaderboard. It’s not just points-and-burn – it actually makes loyalty feel playful. I’ve tried a few other loyalty apps before, but I think I’ll stay with this one. We’ve already seen an increase in average order value and return rate since launch. On top...
— Sublimation by CAFS
Honestly, wow, I can’t say enough good things about Gameball. Not only is their UX, intuitive, it’s also very very simple and easy to operate. They have a very generous free trial that literally feels like you are getting much more. They encourage new business to use game all and get the most out of their customers. That’s all with out speaking about the real possibilities with their paid membersh...
— The Refined Home
Le support est très réactif il n'y a rien à dire ! Juste le prix du plan PRO est super cher et c'est dommage... Peut etre augmenter un peu le montant du plan STARTER et avoir les avantages du PRO serait une bonne stratégie. Ou bien baisser le prix du PRO pourrait en faire basculer plus d'1. :)
— Quest Corner
Bravissimi e super disponibili!
— Climaprime
Gameball is my favorite app on Shopify, many things make them the best loyalty app, the ease of the user experience since collecting points to redeeming the coupons, the people behind it are amazing and supportive all the time. KEEP GOING
— متجر باندا
A lot of well-implemented features for gamification of the user account. You can configure actions after which site visitors will receive points. This gives you the opportunity to implement interesting interactions with your customers, which potentially encourages them to complete the payment and repeat purchases. At first, it may be difficult to navigate the settings, although the interface is at...
— Taton.shop
20250616の追記：『game ball』めちゃくちゃ誠意ある会社 まだ、顧客数が目標に達していないため、少しの期間休止したいと考え顧客データや記録を失わないで一旦休止する方法を相談させていただきました。今回のご担当は、Kareemさんです。費用が発生しないで休止状態にする方法と再開する際のことも含め非常に誠意ある操作の解説をいただきました。大変丁寧で、具体的、わかりやすい誠意ある解説に本当に感謝の気持ちが溢れました...
— age-design shopify store
This is the best app that you can find for Loyalty & Rewards. The value provided just in the Free Plan is amazing. The Support Team is extremely kind and helpful. Shoutout to Kareem! Love this app!
— Shop DROPPY
Gameball is the best loyalty program app available on Shopify (in our opinion). The in-app support is extremely helpful and responds quickly. New features are implemented based on customer requests, and the app is constantly evolving and being updated. We highly recommend it 100%!
— Polskie B2B
I still haven't used the app practically as my website still didn't launch.. however, I would like to say that I'm very happy with the customer service in the fact that you can always schedule a call with an informative representative who explains everything thoroughly.. Hopefully, the usage experience of the app is of the same quality. one thing Gameball needs to work on though, is making the ap...
— Adams For Men
This app is amazing. I succed to improve retention of my customer with loyalty program. Very good customer service with Ahmed. I really recomand
— Sophie Lashes Shop
Extremely disappointing experience with Gameball. The domain verification simply does not work, and the app keeps giving an error saying “something went wrong.” I contacted support multiple times, and every time they replied very late with the same copy-paste steps that I had already completed correctly. I explained this clearly, yet they sent me the exact same message again and again, creating an...
— Petfast.shop
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— averagejoescoffee.com.au
Macht leider nicht das, was hier angekündigt wird, da schon die Einrichtung der Mails mit der unspezifischen Fehlermeldung "Something went wrong" abbricht.
— Nordland.Shop
Why not subscribe?! : 1) The Starter version is $34 and not $19 as advertised 2) Very little configuration accessible in Starter, you have to upgrade to Pro 3) Not as comprehensive as mentioned 4) Cashback in $ not in points, while everything else is in points WTF ... If you have time and $159 to spend per month. Test. Otherwise, look elsewhere !!!
— Ludisphere
Sadly the system inst working. I like the Tool in general but the Support is very Poor. Thes General System is nice in design but its not giving my Customers any Points when they order.... No Response and NO help with my problems.
— Pervoné Schmuck
Very disappointed to leave this review. There is no way to customize the email to add or delete the default templates as well as the display and settings don't match and a few other minor issues that I have tried to contact customer service several times to ask for help. What drove me crazy was that the live chat dialog (please note that the live dialog does not allow for live conversations, only...
— WeekInk
Es imposible hablar con soporte, solo por esto no la recomiendo. He intentado configurarla pero surgen dudas, las cuales no se pueden resolver de ninguna manera.
— Z Drinks
THIS APP IS DISASTER They creat something that they cannot change and they dont know how to change. I told them already my website is going to publish on 30th Mar, and they promised definitly will reslove it before the date, but until today I did not get any reply from them. Beside the customization of this app is poor, and the customer service never reply you promptly, I understand the time zone...
— Homerunpet-JP

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