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Grapevine Post Purchase Survey

Post purchase, NPS & attribution surveys, unlimited responses

by Union Works Apps · Launched: August 2017

5.0 (225) on Shopify Used by 2,244 Shopify stores +88 installs · 30 days Built for Shopify

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Run post purchase, NPS, CSAT and attribution surveys on Shopify with unlimited responses on every plan. See which marketing channels really drive sales.

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About Grapevine Post Purchase Survey

Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.

Last verified: September 22, 2026 · Fresh

App details

Developer
Union Works Apps
Category
Store management
Pricing
Paid
Launched
August 2017
Rating
5.0 (225) on Shopify

Key features

  • Unlimited responses, no overage fees
  • Post purchase, NPS, CSAT & attribution
  • Works on all Shopify plans
  • Revenue & AOV by marketing channel
  • Target by order value, product & more
Integrations with:

Checkout Extensions Customer accounts Google Analytics Google Sheets Klaviyo POS Shopify Admin Shopify Flow Shopify POS Thank you & Order Status Page

1 plan · 14-day free trial

Complete

$25/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 102 Shopify App Store reviews

Use the arrows to read individual reviews

This app has been an incredible find and has performed so well for our small business so far! It’s really user-friendly for setting up all the surveys, and the customer service is incredibly efficient. We’re currently using their interactive Shopify checkout survey, where customers can leave feedback about their experience before they forget, and we’re also planning to use the Klaviyo integration...
— Tilly and the Buttons
Our previous NPS survey vendor sunsetted and Grapevine has been a wonderful new partner. We send our surveys in an email via Klaviyo and it was a smooth integration process to get that going. Grapevine has also made it much easier to track trends and share reports with our cross functional partners. On top of the app being exactly what we need, Sam has been the most helpful! He is super responsive...
— Marine Layer
Really love this app. Would highly recommend. Amazing team and everything works perfectly ever had any issues!
— Nakie
Das beste Umfragetool ever
— Verena von Heldenglück
simple and easy to use and the support is really helpful. quick to speak to a human!!
— The Big Bloomers Company
Easy to use and install - they have great filtering options & analytics that we have found super useful when reviewing responses from customers.
— Live Unlimited London
This is a very easy-to-use addition to our Shopify platform and well worth the cost!
— Balance of Nature
The Grapevine app gives merchants the ability to create surveys which provide imperative information to assist shop owners with answers to questions they've always wondered about..... I created a survey asking customers how they found my site and over 60% of my shoppers fill out this post purchase form with one easy click . The survey displays beautifully on the checkout page, the data is reported...
— Bluefishfinder.com
We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Highly recommend!
— BioTechUSA Hungary
This app is very user friendly. And the team is super helpful. Highly recommend it!
— Nébuleuse Bijoux
empty
— Glorious
This has worked great for us at a good price.
— HydroJug
Works well - And fairly priced - Very Happy
— RAVE Coffee
Great for capturing information post-purchase. Stuart was very helpful in helping me create a detailed report.
— True Botanicals
Easy to set up and work with - we collected over 12000 valuable answers.
— ENAMEL.DK
Tolle App, konnte bei uns die letzten Fragen zur Attribution klären. Sehr guter Support, der uns auch einige Tipps gegeben hat, wie wir die App noch effektiver nutzen könne. Für alle Shops die mehr als einen Marketing Kanal nutzen ist diese App Gold wert.
— gute-garne.de
Great app, does exactly what it's supposed to do. Love the MCP feature where I can plot all survey data in Claude and at just $25/month that's unbeatable value.
— Jimmy Joy
This app is very helpful for collecting customer insights and tracking monthly data trends. It makes it easy to run post-purchase and NPS surveys, and being able to export our data for custom reporting is a huge plus.
— Real Mushrooms
Superb app!
— woodsandwaves.co
Grapevine has been a big help in our startup journey so far! As the co-founder of a snack startup, post-purchase surveys are crucial for our data and analytics. We recently switched to Grapevine and could not be happier we did so. Super seamless integration and everything in the app is very easy to understand :)
— (P)RiND

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