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Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

by Argonautic Labs · Launched: April 2019 · Free plan available.

5.0 (505) on Shopify Used by 3,222 Shopify stores +190 installs · 30 days Built for Shopify

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Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.

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About Zigpoll Customer Surveys

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. Advanced post-purchase surveys that get quality responses. No coding required. Customize and translate every detail. Localize for multiple languages. Abandoned checkout campaigns. Uncover common pain points and recover carts. Connect survey responses to your Shopify customer and order dashboards. Compatible with Shopify's Order Status and Thank You Page Checkout Extensions Show more Show less

Last verified: August 8, 2026 · Stale

App details

Developer
Argonautic Labs
Category
Store management
Pricing
Free plan available
Launched
April 2019
Rating
5.0 (505) on Shopify

Key features

  • 100 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
Integrations with:

ActiveCampaign Checkout Checkout Extensions Customer accounts Google Analytics Gorgias Klaviyo Mailchimp Shopify Flow

4 plans · starts free

Lite

Free

Standard

$39/month

Advanced

$129/month

Ultimate

$259/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 108 Shopify App Store reviews

Use the arrows to read individual reviews

We have had a great experience using zigpoll. their survey workflows are detailed & intuitive to understand. the customer insights from the surveys are excellent, and the customer support is quick & proactive. 10/10 experience for us.
— Derimondo
Amazing app with simple to use features all the way up to advanced features that make a developer happy. 11/10.
— Achieve Equine, LLC
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— NestGuard
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
— Bionny
Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which was quickly handled and explained. Great customer service. Thank you Zigpoll - I'...
— Two Green Thumbs Miniature Garden Center
Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.
— TENA US Store
Outstanding customer support. The app itself is very helpful and offers lots of insights and features. Would recommend!
— LittleBear
Great app. User-friendly and interactive
— Travelpro
Fantastic app that does exactly what it needs to at a reasonable price! The support team is great as well and will help troubleshoot any issues, highly recommend!
— TRUBRANDS
Easy to navigate and extremely helpful customer service! Highly recommend.
— Argon Audio
Quick to install, does exactly what it's supposed to do. Great customer support with fast responses. Highly recommended!
— doouup
The AI is extremely inaccurate. So much that it's nearly useless. Don't include junk in the product.
— Redmond Life
I set up a post purchase survey, exit intent survey and abandoned cart survey. All are working good and the insights after just a few hours have been very valuable. The surveys are very customizable. Support was also excellent.
— NeverBuyAnotherFilter
I love this app!! I have gotten so many great insights for my business, and the customer service is amazing. Jason was able to help me with exactly what I was hoping. I would definitely recommend this app!
— Palm & Grace
Absolutely fantastic survey platform. Very responsive support team too. My only qualm was the way pricing is structured - per response and not per survey, which can add up quite quickly for longer surveys. Aside from that, 5/5.
— INB4
Best App for collecting zero party data. Everything you can think of they have it. also the founder Jason is chill guy. highly recommend this app if you run beauty, health, supplement brands.
— LivingCore
Extremely helpful support and very straightforward to use
— Archies Footwear | EU
It's a fantastic app. It's a steady part of the apps I'm using and I am intending to keep using it. Five out of five stars, would highly recommend if you need data on your customers.
— DOJO DOLLS
The best survey app and the most helpful support! We have been using the app mainly for our post purchase NPS survey for a few years now. After moving to another customer service platform that didn't have a very robust native CSAT survey capabilities, we have started into different options. ZigPoll support built the integration for us in just 2 days! Highly recommend!
— Imperia Caviar
great app and customer service plus is very easy to use once integrated into claude especially and if any issues customer service answer within 24 hours and even fix it for you
— Reborn furniture

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