Shopify Inbox
An AI sales associate for your online store
HiveChat ‑ Live Chat & Chatbot
Help shoppers find products and get instant support
by Hive Interactive · Launched: May 2026 · Free plan available.
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About HiveChat ‑ Live Chat & Chatbot
HiveChat helps merchants answer shopper questions through a storefront chat widget and manage every conversation in Shopify admin. Merchants can customize the widget, set business hours and quick replies, create rule-based answers for common questions, recommend products in chat, hand conversations to staff, send follow-up emails when customers are offline, and review conversation, resolution, and satisfaction trends. Answer common questions automatically with rule-based chat replies Recommend products directly inside chat Manage chats with assignment, notes, and canned replies Follow up by email when customers leave the chat Track conversations, escalations, clicks, and satisfaction Show more Show less
Last verified: July 21, 2026 · Fresh
App details
- Developer
- Hive Interactive
- Category
- Store management
- Pricing
- Free plan available
- Launched
- May 2026
- Rating
- 5.0 (1) on Shopify
Key features
- Unlimited conversations
- Advanced analytics
- Up to 3 automation rules
- Up to 3 canned responses
- Highly customizable
Shopify Admin
3 plans · starts free · 14-day free trial
Free
Free
Basic
$9.99/month
Pro
$29.99/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
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