Influence: Loyalty & Referral

Build customer loyalty with points, rewards, referrals, VIP

by Reviews.io · Launched: December 2021 · Free plan available.

4.1 (27) on Shopify Used by 611 Shopify stores Built for Shopify

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Reward loyalty. Drive growth. Keep customers coming back.

Get it on Shopify →

About Influence: Loyalty & Referral

Influence is a powerful loyalty and referral platform built for scaling eCommerce brands. Launch personalized rewards programs with VIP tiers and referral incentives that increase repeat purchases and customer lifetime value. Influence integrates with Klaviyo, Gorgias, and your existing stack — with fast, no-code setup and deep customization.Grow with support from a customer-first team who understands loyalty strategy, not just software. Points & Rewards: Earn points for purchases, reviews, and social actions Referrals: Reward loyal customers for referring friends and family Loyalty Tiers: Customize tiers or import existing levels with ease Omnichannel: Earn and redeem points in-store and online seamlessly Integrations: Connect with Klaviyo, Gorgias, and more in minutes Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Reviews.io
Category: Marketing & conversion
Pricing: Free plan available
Launched: December 2021
Rating: 4.1 (27) on Shopify

Key features

Up to 300 orders
Basic earn rules
Percentage redeem rules
Basic widget
Customer email notifications

Integrations with:

Attentive, Checkout, Customer accounts, Gorgias, Klaviyo, Loop Subscriptions, REVIEWS.io, Recharge, Shopify Flow, Shopify POS

3 plans · starts free · 30-day free trial

Free

Starter

$49/month

Plus

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 36 Shopify App Store reviews

Use the arrows to read individual reviews

The customer support team is very quick to answer and provides quick solutions. The integration has worked well for us so far.

— HOFMANNs

I’m extremely satisfied! The customer service team was super helpful, always kind, and quick to clarify any questions I had. They made the whole experience smooth and stress-free — highly recommended!

— DREIERRR

Jenson and Maddox have both been great today, understood two separate queries - and ensured we received the information required...Great service

— EXG Pro

We started using reviews.io a few months ago and the team have been super helpful in getting us set up. We've had a great response from customers so far, integrations with Klaviyo works great and the platform itself is easy to use from an implementation and customer service perspective. Their AI features are brill too!

— IMP & MAKER

empty

— VUDU Performance

Great customer service and a very simple platform to use. One or two enhancements could be made i.e. the ability to actually check if someone followed your social channels vs clicking on the link alone

— Dream Drive

Customer service is great. Trilok was very helpful and quick to respond. I found the answer to my question. The app itself still needs some work but than that it's all good

— Face Reality Skincare Professional

Always 10/10 support

— Hersey & Son Silversmiths

New to the platform and love the features on the review and loyalty side of things. Lots of features which allow for forward growth. Support is amazing - 20 hrs a day is really useful as a business.

— Biscuit Clothing Ltd

J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive. L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^ En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes part...

— Miivie

Great product, well priced and the team are incredibly helpful!

— Australian Bush Flower Essences

We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers. Points c...

— Trinken hilft

Update from March 2026: The app does not add up points correctly. When we add points manually, it sometimes doesn't adjust the total balance. This issue exists since 2 months. They don't seem to care to find a longterm fix. The whole app is extremely buggy. Search takes dozens of seconds sometimes. Updating the review after the developers reply: After they sorted out how to grant us access...

— Pokecard Store

The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved. Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why...

— SunnyHair

I have been chatting for over 2 hours, asking for help setting up reviews.io app and influence. The chat was getting me nowhere and sadly they refused to switch to a call or zoom unless I had paid for a professional plan.

— Zerolla

Support, doesn't answer the question you ask them and simply leave you on read. Would not recommend the app.

— 🥗Gătim Noi

We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!

— Pots For Tots

We were an existing Reviews.IO user and decided to switch to Influence for loyalty rewards. The installation was a breeze and we had it up and running before they reached out to schedule an onboarding call! Had a couple of questions about the install process and getting customers imported, but this was all taken care of right away. Definitely recommend! Thank you!

— The Insole Store

Great product, team and support. Love it!

— Cords Club

A brilliant loyalty solution for omnichannel stores! The team at Influence is brilliant at answering questions and coding solutions quickly. Our Senior Product Specialist, Kai, is always happy to help and has been excellent at onboarding us seamlessly. We needed apple pay for our in-store customers and that was something the technical team coded super quickly. Highly recommend this as a loyalty so...

— DOGHOUSE

Overview 1 / 20