Kommunicate AI Agent

AI Agents and live chat for seamless customer support

by Kommunicate · Launched: December 2021 · Free plan available.

5.0 (1) on Shopify Used by 20 Shopify stores

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About Kommunicate AI Agent

Kommunicate AI Agent for Shopify instantly resolves repetitive customer queries, with features like lead capture and real-time updates on refunds and order status. The AI agent handles most repetitive questions and, when needed, escalates complex queries to your support team based on query type via live chat within the Kommunicate platform. Kommunicate supports over 100 languages and integrates natively with WhatsApp, Zendesk, Messenger, and more. Resolve repetitive queries with AI agent trained on your Shopify website Handle complex queries with built-in live chat. Manage tickets from multiple channels in one centralized location. Instantly answer queries related to refunds, order status, FAQs and more. Supports 100+ global languages Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Kommunicate
Category: Store management
Pricing: Free plan available
Launched: December 2021
Rating: 5.0 (1) on Shopify

Key features

1 AI Agent
2 User Seats
Live Chat
250 Unique visitors per month
Omnichannel Agent Panel

Integrations with:

30+ and counting, Facebook, Pipedrive, Telegram, Whatsapp, Zendesk

3 plans · starts free · 30-day free trial

Free Plan

Free

Essential Plan

$25/month

Unlimited Plan

$100/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

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Honestly, Kommunicate has been one of the best tools we've implemented on our store. It’s by far the most powerful and flexible AI chatbot we’ve found. We were looking for a solution with a proper human fallback and strong customization options, since we have quite specific requirements and Kommunicate delivered. Azie from the support team has been incredibly helpful, assisting us with everything...

— Teenwear.eu

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