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lookfor: Scalable CX Platform

Boost customer service by AI chat bot, FAQ and helpdesk

by lookfor, Inc. · Launched: January 2024

4.8 (28) on Shopify Used by 519 Shopify stores +18 installs · 30 days

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Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI

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About lookfor: Scalable CX Platform

lookfor is your all-in-one AI chatbot for support, automating customer service and effortlessly turning inquiries into sales. Use our AI agent for support tasks like tracking orders, updating order addresses, and personalized product recommendations. Leverage analytics to optimize customer support. Boost conversions with the AI product finder and targeted product recommendations from your smart AI chatbot for support and sales. Reduce churn with conditional order cancellation agent Use Shopify functions in your agent, eg: Cancel Order, Update Shipping Escalate important tickets to support member inside of the lookfor dashboard Understand revenue and resolution rate with lookfor data platform Create unlimited AI agents to resolve tickets that previously need a human touch Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
lookfor, Inc.
Category
Store management
Pricing
Paid
Launched
January 2024
Rating
4.8 (28) on Shopify

Key features

  • Conversations Scaled to Your Volume
  • Email Agent
  • Knowledge: FAQs, PDFs & Shopify Pages
  • Multi-agent System Custom Set-Up
  • Track Customer Journey
Integrations with:

ChatGPT, Checkout, Email, Facebook, Gmail, Instagram, Live Chat

2 plans · 15-day free trial

Precious

$1,200/month

Enterprise

$2,500/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 35 Shopify App Store reviews

Use the arrows to read individual reviews

It is a very good possibility to optimize your email-support :) You get a lot of informations and help from the team
— Sand & Fire
excellent product and service, would highly recommend.
— Salt of the Earth
We started to use lookfor’s multi-agent setup about a month ago. We built three agents - Orders Agent, Operational agent, and Sales Agent - and setup was straightforward (define triggers/guardrails, connect Shopify + email). Since then it’s been handling ~80% of repetitive tickets like WISMO, address fixes, and simple cancellations via the Orders/Operational agents, while the Sales Agent drives pr...
— www.lazikatea.com
A Genuine Game Changer! Lookfor is one of those rare products that instantly feels like the future. From the moment we installed it, the onboarding was unbelievably fast - we were up and running with takign over email ticket support within days - and there were a bunch of integrations and rules we wanted to be included. The team behind it is impressive: responsive, proactive, and genuinely invest...
— NATPAT
The team was incredibly helpful in getting our chatbot set up, trained, and running smoothly. Every time we've needed support or had questions, they've responded promptly and solved our issues. I highly recommend this product, it's excellent, especially considering the price.
— Animal Essentials
It is a little inconvenient that the contact us button overlaps the button to open and close the customer info side bar, so now I am not able to open it. I would suggest putting the contact us button in the settings side bar. The app and product itself is very impressive. It is clear AI is coming a long way
— Young Farts RV Parts
Great app! Customer service is special, they even setup the app for me with optimized prompts since well I am not an expert!
— USAcompuA+ Corp
So far the best AI Chatbot app I have found. The chat experience is very smooth, as it could carefully recommend products to customers, in the tone and ways that we want. We saved a lot of effort in pre-sales customer support with this Lookfor and make it more humane.
— OpenELAB Technology Ltd.
We added the Lookfor.ai chatbot to bikesattel.at a few months ago, and the difference is night and day. Now shoppers can fire off questions about a products, check where their order is, or double-check our T&Cs and they get an answer in seconds, any time of day. Because the bot handles that routine stuff, our support crew finally has breathing room to tackle the tricky tickets. The magic isn’t ju...
— BikeSattel
We’ve been using the Lookfor.ai chatbot at Adventure Shop for a while now, and honestly, we’re really impressed. It’s made a big difference in how we handle customer service - our customers can get answers about their orders or our products any time, without having to wait for someone to reply. The bot pulls information straight from our product database, so even specific questions get answered qu...
— Adventure Shop
Very promising app so far and the team is very reactive and helpful
— Goatt
I want to express my utmost satisfaction with this chatbot and live chat. The quality of the support is exceptional: they are fast, attentive and really care about providing an excellent experience. From the first moment, they have offered me impeccable attention, resolving my doubts effectively and providing me with key tools to optimize my website. In addition, they not only stand out for their...
— UShop
Lookfor can completely transform the way you handle customer support. The AI chatbot saves so much time by automating repetitive inquiries. We highly recommend it to any business looking to increase efficiency in conversations with customers while also boosting customer engagement with the company.
— Mystylebox
When I installed the app, I had a few questions, and the support team was extremely fast and helpful. They help me to set up the app without asking it btw. This app deserves more recognition than it currently has. Keep it up!
— Monocloth
The support team has been amazing since the app setup. They were really fast and helped me understand the app before activating it. Other tools don’t provide support unless you pay high amounts. My first impression was also positive, and the UX was great as well. Keep it up, guys!
— Birdiejay
I was skeptical at first, but Lookfor completely changed the way I interact with my customers and it’s been a game-changer for my sales. This AI shopping assistant jumps in at just the right time to help customers find what they need, answer questions, and even suggest products they might love. It’s honestly like having a personal shopper built into my store. Customers are getting faster, more he...
— Juicefly
We’ve been using Lookfor AI Chatbot & Live Chat on our website, and it has completely transformed the way we handle customer interactions. The AI chatbot is incredibly intuitive, handling customer queries efficiently and helping users find the perfect product fit with ease. What stands out the most is the seamless integration and smart automation—it not only saves our team valuable time but also...
— JordiLight Inc.
Lookfor AI Shopping Assistant is a well-designed and thoughtfully developed AI tool that can significantly boost your sales in a short period. It provides seamless access to real-time customer insights, automates responses to inquiries, and enhances the shopping experience by offering personalized recommendations. With its intuitive interface and powerful capabilities, Lookfor AI helps businesses...
— Bruno Society
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— Brisk Signatory Emporium
It’s an easy-to-use and effective app. It quickly provides accurate answers to customers' questions and enhances the site experience. I would also like to thank Ebrar for both the setup process and the way he explained the app.
— Khéla the Label

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