Best Helpdesk apps for Shopify

1. #1. Live chat, helpdesk and an AI chatbot that sells and...

   

   

   Tidio: AI Chatbot & Live Chat

   by TIDIO LLC

   4.8 ★ (1,358) Free plan, paid from $29/month

   Sell more and support customers with an AI chatbot, live chat and email helpdesk. Product recommendations, order answers and tickets in one inbox.

   Get it on Shopify → Read full review Alternatives

2. #2. Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

   

   

   Chatway Live Chat & AI Chatbot

   by Premio

   4.9 ★ (287) Free plan, paid from $39/month

   Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.

   Get it on Shopify → Read full review Alternatives

3. #3. Empower support with AI helpdesk, help center, Email inbox

   

   

   Willdesk: Live Chat&AI Chatbot

   by Channelwill

   4.7 ★ (378) Free plan, paid from $16.9/month

   Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

   Get it on Shopify → Read full review Alternatives

4. #4. Helpdesk & chat by the ex-Lifetimely founders

   

   

   Commslayer: AI Helpdesk & Chat

   by Actuals Oy

   4.9 ★ (238) Free plan, paid from $39/month

   AI-powered helpdesk & chat by the ex-Lifetimely founders

   Get it on Shopify → Read full review Alternatives

5. #5. AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery

   

   

   DC: WhatsApp Marketing + API

   by DelightChat

   4.9 ★ (223) From $29/month

   Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.

   Get it on Shopify → Read full review Alternatives

6. #6. AI chatbot, AI Chat for Sales & Support, all channels...

   

   

   Zipchat AI Chatbot & Live Chat Trending

   by ZIPCHAT INC

   4.9 ★ (209) Free plan, paid from $80/month

   AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

   Get it on Shopify → Read full review Alternatives

7. #7. Save time with AI customer support and live chat.

   

   

   Gorgias: AI Helpdesk & Chat Trending

   by Gorgias Inc.

   4.3 ★ (709) From $10/month

   Improve customer experience with Gorgias: an AI chatbot and Shopify-native helpdesk that automates tickets, answer shoppers 24/7 and turn support into sales.

   Get it on Shopify → Read full review Alternatives

8. #8. Improve customer service with Helpcenter ticketing & AI FAQs

   

   

   SB: Helpdesk, Live Chat & FAQs

   by Shark Byte, Inc

   4.6 ★ (319) Free plan, paid from $40/month

   Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.

   Get it on Shopify → Read full review Alternatives

9. #9. AI agents that resolve tickets end to end, with an...

   

   

   Richpanel: AI Customer Support Trending

   by Richpanel Inc

   4.9 ★ (136) From $89/month

   Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.

   Get it on Shopify → Read full review Alternatives

10. #10. AI chatbot to sell & support on Email, WhatsApp, IG...

    

    

    BotSpace: AI Chat & Helpdesk

    by BotSpace

    4.8 ★ (89) Free plan, paid from $15/month

    AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS

    Get it on Shopify → Read full review Alternatives

Rating source: Shopify App Store.