MerchantPick

Best Helpdesk apps for Shopify

Last updated: Jul 21, 2026

  1. #1. Instantly resolve support inquiries and grow your business.

    Gorgias: AI, Helpdesk & Chat screenshot
    Gorgias: AI, Helpdesk & Chat icon

    Gorgias: AI, Helpdesk & Chat Trending

    by Gorgias Inc.

    4.2 ★ (613) From $10/month

    Leading AI-powered conversational commerce platform for brands

  2. #2. AI chatbot to sell & support on Email, WhatsApp, IG...

    BotSpace: AI Chat & Helpdesk screenshot
    4.9 ★ (64) Free plan, paid from $15/month

    AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS

  3. #3. Boost sales & service with AI Chatbot, Live Chat &...

    NestDesk AI Agents & AI Chat  screenshot
    4.9 ★ (30) Free plan, paid from $5.99/month

    All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

  4. #4. AI-Powered Support: Seamless Integration & Insights

    Kustomer screenshot
    Kustomer icon

    Kustomer Trending

    by Kustomer

    5.0 ★ (23) Free plan available

    Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.

  5. #5. A livechat to chat with your customers. Powered by ChatGPT...

    Live Chat & AI ChatGPT : Orka screenshot
    5.0 ★ (20) Free plan, paid from $9.99/month

    Orka is a Live chat to talk to your customers. Real time support and product recommendations.

  6. #6. AI chatbot & live chat customer support to convert more...

    AnswerAI Chatbot & Live Chat screenshot
    5.0 ★ (18) From $49/month

    Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7

  7. #7. Boost customer service by AI chat bot, FAQ and helpdesk

    lookfor: Scalable CX Platform screenshot
    lookfor: Scalable CX Platform icon

    lookfor: Scalable CX Platform Trending

    by lookfor, Inc.

    4.8 ★ (28) From $1,200/month

    Boost your customer service with AI chatbot, live chat, FAQ to Sell More & Support AI

  8. #8. AI-Assisted customer support to support and grow your brand

    eDesk ‑ AI, Helpdesk & Chat screenshot
    4.8 ★ (27) From $49/month

    eDesk - Helpdesk & Customer Support Software

  9. #9. Personalized 24/7 support across email, live chat, and more.

    Gladly: AI Customer Support screenshot
    4.7 ★ (28) Free plan, paid from $250/month

    Resolve orders, returns, and questions automatically with AI support built for growing businesses.

  10. #10. Spare massiv Zeit und begeistere Kunden mit KI-Automatisierung

    ZYBR: AI, Helpdesk & Returns screenshot
    ZYBR: AI, Helpdesk & Returns icon

    ZYBR: AI, Helpdesk & Returns

    by AI-Com Innovations GmbH

    5.0 ★ (9) Free plan available

    Automatisiere deinen Kundenservice mit KI, steigere deine Kundenzufriedenheit und senke deine Kosten

Rating source: Shopify App Store.

How we ranked the best Helpdesk apps for Shopify

We rank Helpdesk apps by their Shopify App Store rating and review volume, weighted by how well each fits the use case. Ratings, pricing and free-plan details are pulled from every app's live listing and refreshed regularly.

  • Rating and review volume from the Shopify App Store
  • Category fit and how often merchants install each app
  • Pricing and free-plan transparency

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