Best Helpdesk apps for Shopify

1. #1. AI agent for sales and support. Live chat, email, social...

   

   

   Tidio: AI Chatbot & Live Chat

   by TIDIO LLC

   4.8 ★ (1,339) Free plan, paid from $29/month

   Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

   Get it on Shopify → Read full review Alternatives

2. #2. Empower support with AI helpdesk, help center, Email inbox

   

   

   Willdesk: Live Chat&AI Chatbot

   by Channelwill

   4.8 ★ (387) Free plan, paid from $16.9/month

   Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

   Get it on Shopify → Read full review Alternatives

3. #3. Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

   

   

   Chatway Live Chat & AI Chatbot

   by Premio

   4.9 ★ (260) Free plan, paid from $29/month

   Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.

   Get it on Shopify → Read full review Alternatives

4. #4. Helpdesk & chat by the ex-Lifetimely founders

   

   

   Commslayer: AI Helpdesk & Chat

   by Actuals Oy

   4.9 ★ (221) Free plan, paid from $39/month

   AI-powered helpdesk & chat by the ex-Lifetimely founders

   Get it on Shopify → Read full review Alternatives

5. #5. AI chatbot, AI Chat for Sales & Support, all channels...

   

   

   Zipchat AI Chatbot & Live Chat Trending

   by ZIPCHAT INC

   4.9 ★ (192) Free plan, paid from $49/month

   AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

   Get it on Shopify → Read full review Alternatives

6. #6. AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery

   

   

   DC: WhatsApp Marketing + API

   by DelightChat

   4.8 ★ (222) From $29/month

   Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.

   Get it on Shopify → Read full review Alternatives

7. #7. Instantly resolve support inquiries and grow your business.

   

   

   Gorgias: AI, Helpdesk & Chat Trending

   by Gorgias Inc.

   4.3 ★ (665) From $10/month

   Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!

   Get it on Shopify → Read full review Alternatives

8. #8. Improve customer service with Helpcenter ticketing & AI FAQs

   

   

   SB: Helpdesk, Live Chat & FAQs

   by Shark Byte, Inc

   4.6 ★ (317) Free plan, paid from $5.99/month

   Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.

   Get it on Shopify → Read full review Alternatives

9. #9. AI agents that resolve tickets end to end, with an...

   

   

   Richpanel: AI Customer Support Trending

   by Richpanel Inc

   4.9 ★ (139) From $89/month

   Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.

   Get it on Shopify → Read full review Alternatives

10. #10. Convert more customers w/ AI powered helpdesk and live chat

    

    

    Re:amaze AI Helpdesk & Chat

    by Reamaze

    4.4 ★ (180) From $29/month

    Top rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.

    Get it on Shopify → Read full review Alternatives

Rating source: Shopify App Store.