Shopify Marketplace Connect

Images do not sync with ebay consistently (or at all for new items) - we've been over 6 days without support being able to provide a solution beyond "we're looking into it" Inventory quantity updates can take over 72 hours to update. If you have a large catalog, try another solution.

If I could leave zero stars, I would. The problem is not just the support; it's the app itself. I've spent weeks dealing with Marketplace Connect issues that continue to impact my business, sales channels, and ability to operate effectively. Even after extensive troubleshooting, product cleanup, variant cleanup, and countless hours of my own time, the issues remain unresolved. What's most frustr...

This app is good when it work but all of sudden it cannot connect eBay. Customer support looked at the issue 3 weeks but still cannot come up with a resolution. This is affecting the daily operation badly when something just doesn't work all of sudden and without a fast resolution. I am disappointed and 1 star is giving to the support team.

This app is useless. It is not syncing the product with ebay. It keep showing offer status inactive and does not push the items in ebay.

Be Really Careful when you are using Marketplace connect. i had accidentally imported all amazon orders(4000+) to my Shopify store. There was no way to delete or cancel import. Contacted Support but they told couldn't do anything. We were also billed £15000 for these imported order which were processed, fulfilled by Amazon which is absolutely ridiculous. Also contacted Shopify Support and was disa...

horrible. hasn't worked in over 2 years. When I ask questions they answer with another question and don't read anything thoroughly. They have noone that will do it for you after months and months and weeks of banging my head against the wall. noone to even pay to do it. this program is HORRIBLE. !

Slow support. Engineers are unable to fix faulty images issues on Ebay for 1year+ Plenty of minor issues.

Aktueller Stand am 14.07.2026: Nach mehreren Wochen Support konnte Marketplace Connect zwei kritische Bugs bei Variantenartikeln nicht beheben: 1) Varianten-SKU wurde durch Eltern-SKU ersetzt, 2) EAN wurde nicht variantenspezifisch übertragen. Trotz detaillierter Fehleranalyse meinerseits blieb das Problem ungelöst. Die Lagerverwaltung verwendet 'On Hand' statt 'Available', was zu Fehlerlistin...