Shopify Inbox
An AI sales associate for your online store
Merchant Copilot ‑ AI Chat Sup
Instant shopper answers from your real product & order data
by Forgeline Labs · Launched: July 2026 · Free plan available.
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About Merchant Copilot ‑ AI Chat Sup
Merchant Copilot adds an AI support agent to your storefront that answers shoppers instantly — no support queue, no lost sales. It indexes your product catalogue automatically and answers questions about products, variants, order status, shipping, and return policies in real time. Setup takes minutes: install, sync your products, enable the widget from your theme editor. No code needed. Built on Claude AI with RAG retrieval — answers are grounded in your actual store data. AI-powered product answers — Shoppers get instant, accurate answers about your Live order status lookup — Shoppers can check order tracking directly in chat No-code setup — Enable the chat widget from your Shopify theme editor in one Show more Show less
Last verified: July 22, 2026 · Fresh
App details
- Developer
- Forgeline Labs
- Category
- Marketing & conversion
- Pricing
- Free plan available
- Launched
- July 2026
- Rating
- 0.0 on Shopify
Key features
- 50 AI conversations per month
- Install and try Merchant Copilot at no
- 500 AI conversations per month.
- Ideal for small stores
- Automate customer support and reduce tic
4 plans · starts free · 14-day free trial
Free
Free
Starter
$24/month
Growth
$79/month
Scale
$199/month
Plans and prices as listed on the Shopify App Store.
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