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Affiniv Post Purchase Survey

Post Purchase Survey for Attribution, NPS, CSAT, demographics

by Affiniv · Launched: December 2021 · Free plan available.

5.0 (7) on Shopify
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Want to learn how your buyers found you and what they think? Ask attribution, NPS, CSAT, and other survey questions right after checkout. Or send via Email

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About Affiniv Post Purchase Survey

Run post-purchase surveys for marketing attribution, customer demographics, NPS & CSAT. Show surveys on your Thank You and Order Status pages, where response rates are highest. Send NPS and CSAT surveys via email and WhatsApp with AI Analytics. Ready-to-use reports show sales and LTV by marketing channel and by customer segment. Ask follow-up questions to dig deeper, and let AI group open-text answers into themes. Integrate with Klaviyo, Gorgias, Zendesk, and Slack to act on insights.

Last verified: October 4, 2026 · Fresh

App details

Developer
Affiniv
Category
Store management
Pricing
Free plan available
Launched
December 2021
Rating
5.0 (7) on Shopify

Key features

  • Up to 100 orders
  • Survey on Thank You page and Email
  • Marketing Attribution, Demographic, NPS
  • AI-powered analytics Dashboard
  • Up to 1,000 orders
Integrations with:

Customer accounts Flow Google Sheets Gorgias Klaviyo Shopify Flow Slack Zendesk

4 plans · starts free · 7-day free trial

Free Plan

Free

Starter Plan

$25/month

Growth Plan

$99/month

Advanced Plan

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

Use the arrows to read individual reviews

We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. The platform makes managing NPS-related activities simple, smooth, and hassle-free. Their support team is highly responsive, knowledgeable, and always willing to assist with any queries or concerns. The prompt service, clear guidance, and commitment to customer satisfaction make Affiniv a reliable partner for NPS management....
— 82°E

Overview 1 / 1

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