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Affiniv Net Promoter Score NPS

Net Promoter Score (NPS) survey to collect customer feedback

by Affiniv · Launched: December 2021 · Free plan available.

5.0 (7) on Shopify
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Want to run NPS surveys to collect valuable customer feedback? Affiniv Net Promoter Score App helps you do that for Shopify Stores. Install now to create survey

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About Affiniv Net Promoter Score NPS

Affiniv is a NPS survey and analytics app that helps brands increase customer retention. Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders. Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience.

Last verified: August 20, 2026 · Fresh

App details

Developer
Affiniv
Category
Store management
Pricing
Free plan available
Launched
December 2021
Rating
5.0 (7) on Shopify

Key features

  • Up to 100 orders
  • Email embedded-survey
  • WhatsApp, SMS surveys
  • Thank You, Orders page surveys
  • Automated triggers & reminders
Integrations with:

Checkout Customer accounts Freshdesk Google Sheets Gorgias Klaviyo Shopify Flow Slack Zendesk

4 plans · starts free · 7-day free trial

Free Plan

Free

Starter Plan

$25/month

Growth Plan

$99/month

Advanced Plan

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

Use the arrows to read individual reviews

We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. The platform makes managing NPS-related activities simple, smooth, and hassle-free. Their support team is highly responsive, knowledgeable, and always willing to assist with any queries or concerns. The prompt service, clear guidance, and commitment to customer satisfaction make Affiniv a reliable partner for NPS management....
— 82°E

Overview 1 / 1

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