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Ortto

Marketing Journey Automation, CDP, Personalization, Analytics

by Ortto · Launched: April 2021

5.0 (3) on Shopify Used by 156 Shopify stores Built for Shopify

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Ortto brings customer data, marketing automation, analytics and omnichannel chat together.

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About Ortto

Ortto combines powerful marketing tools  - Journey automation, CDP, analytics and omnichannel chat,  to help build customer journeys that drive revenue.Convert more traffic into paying customers.Unify customer data to get a complete view - including static and event-based attributes.Create sophisticated real-time audience segments based on your customer data.Automate messages and actions to target audiences with personalized, timely messages at scale. Respond fast with Omnichannel chat. A fully featured Customer Data Platform (CDP), purpose-built for marketers Marketing automation:Journeys, Playbooks, Email campaigns, SMS, WhatsApp Reports and dashboards, No-code integrations, Live AI supported Omnichannel chat Ortto Talk revolutionizes the way you engage, support and convert customers Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
Ortto
Pricing
Paid
Launched
April 2021
Rating
5.0 (3) on Shopify

Key features

  • 5,000 contacts, 160,000 emails
  • Visual Journey Builder
  • Drag and drop email builder
  • SMS marketing
  • Form and Popup Builder
Integrations with:

FB & Google Ads, Pipedrive, SalesForce, Stripe, Twilio, Zapier

4 plans · 14-day free trial

Starter Plan

$199/month

Professional Plan

$599/month

Business Plan

$999/month

Enterprise Plan

$1,999/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 12 Shopify App Store reviews

Use the arrows to read individual reviews

I've been looking for a tool to keep in touch with my customers. I want a tool that makes sense with my Shopify store. As we grow we need to keep a "personal" relationship. Ortto is a customer data platform. My shopify data gets pulled in, and Ortto automates responses to customers, and/or alerts to me. I've already sent out email campaigns, added popups to give coupons for subscribing. I'm new to...
— The Chama Valley Meat Co
Wow, this automation tool is simply amazing! We've seen significant improvements in our open and click rates, as well as cart recovery. And don't even get me started on the incredible SMS feature - it's been a game-changer for us! Plus, the pop-up and email follow-up have helped us gain a ton of new subscribers, which is fantastic! Overall, we're thrilled with this tool and highly recommend it...
— AnnChery Mexico
This automatization tool is very useful and has help us in recovering and growing our audience. It's easy to use and has many templates to help you The company support is also very helpful
— Amalia J. & Boutique
USE IT NOW and IT WILL CHANGE YOUR BUSINESS the tool pay for itself in 5 days, I can't make it stop making money for us, I am surprised how easy connect with all the Shopify stores, track users, cart abandonment, and users that browse our products, and engage them with personalized emails and make them convert. I never see any other automation tool. Ortto Cost paid for itself in less than 5 days g...
— Ann Chery
Had some small issues connecting, but that could be the Shopify part. After that, it really works like a charm. Very well integrated. You immediately get pre-made Activities like "Abandoned cart" and "Back in Stock" etc. which you can use everywhere. You can see it's very well thought out because you can dive into the customer details and see all the details around that customer's activity includi...
— CycleMasters
An absolute gamechanger - we have automated cart abandonment, birthday emails and the widgets on our store are growing out list incredibly fast. Wish I had discover this earlier.
— realgoau
All around great application. I was looking for a simple and effective email marketing solution, Autopilot checked all the boxes. The setup is really fast and easy plus their support was extremely helpful when I had questions. Highly recommend this app for your store.
— Cocoon by Elizabeth Geisler
A friend and I launched a Shopify store selling weighted blankets. It's just the two of us, and we don't have a time to do a ton of marketing, so it was so awesome that Autopilot gave us so much we could just turn on right after installing it — abandoned cart recovery, welcome series newsletter subscribers, onboarding to new customers, happy birthday promos. I love this thing and recommend it to a...
— Melo
I absolutely love Autopilot & the team. Autopilot makes running all of our marketing easy. It's super simple & easy to use. It takes no time at all to set up & you can be up & running ASAP which is such a game changer. The Playbooks are excellent & every scenario is already covered & ready to go. I love being able to see everything I want on a dashboard in one place & being able to customise my vi...
— Airgarden
The app is not well laid out so makes it extremely frustrating to use. 9/10 you will get an error message that something cannot load in the dashboard so it doesn’t work. The customizations are limited. Worst part is after I deleted the app, the pop up remains and it would pop up at such a high frequency customers would get annoyed. So I wasn’t capturing any emails (app was deleted) I was just anno...
— Manifest and Flow
Honest reviews are important. They help others make decisions about what apps to use for their business. Airgarden and Melo reviews are fraudulent. We wanted to love this app, but it is riddled with bugs. We don't care much for developers who charge premium prices for buggy, half-baked software. We do not recommend this app at this time. This has been your real-deal review of Autopilot for Shopify...
— Vidlogix
I am unable to test the campaigns with actual items shown, though - for whatever reason Autopilot doesn't seem to populate those when testing. In the preview they generate, one of the emails appears to overflow the right edge on mobile, but in the test that I can send, that doesn't happen on my phone. I'm inclined to think it's a glitch in their preview tool, but without being able to send a previ...
— openboxcameras.com

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