CWILL Order Tracking

Parcel Panel: track order tracker to cut WISMOs & boost...

by CWILL · Launched: January 2019 · Free plan available.

5.0 (3,207) on Shopify Used by 89,259 Shopify stores Built for Shopify

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Track order status with branded tracking pages and shipping notifications from CWILL (formerly Parcel Panel). Reduce WISMOs, build loyalty, and boost sales.

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About CWILL Order Tracking

Track orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations. Make data-driven decisions with analytics on carrier performance and delivery times. Enjoy 24/7 support.

Last verified: November 1, 2026 · Fresh

App details

Developer: CWILL
Category: Orders & shipping
Pricing: Free plan available
Launched: January 2019
Rating: 5.0 (3,207) on Shopify

Key features

20 orders/month
Access to 1,600+ carriers & growing
Real-time sync & tracking
Branded & localized tracking page
Smart shipment dashboard

Integrations with:

Checkout Customer accounts Gorgias Headless Judge.me Klaviyo PageFly PayPal Shopify Admin Shopify Flow

4 plans · starts free · 7-day free trial

Free

Essential

$11/month

Professional

$59/month

Enterprise

$479/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 214 Shopify App Store reviews

Use the arrows to read individual reviews

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— Lena Zagreb

Buena app!!!!

— Loruma

Very good assistance!

— Wonder Minds Kids

Exceptional Support, they fixed the integration issue fast!

— Wipea™ Sverige

Super Application et hyper réactif. Je recommande a 100%

— Fairway Rebels

Very prompt and helpful service.

— Glamorous Hangups

Buena app de seguimiento y el soporte responde muy rápido. Me resolvieron un problema con la transportista en minutos.

— ÉLEVA

Great service

— Bungle Nursery Cribs

super rapido

— REGARDER ATELIER

Très bonne application. Support réactif et performant.

— BohemeForever

they will cause you chargebacks because there tracking doesn't update they will lose your money and screw. your business DO NOT DOWNLOAD IT UNLESS YOU PROCESS 1 ORDER A DAY

— WhipMats

I cannot recommend this service to merchants who consider reliable technical support and clear migration assistance important. For clarity, this review concerns my experience as a long-term paying TrackingMore customer during the announced migration from TrackingMore to CWILL. I did not proceed with CWILL after this experience and only installed the CWILL app briefly, which is why Shopify may show...

— Polumi

very unclear, no customizaitons possible and very expensive at scale. Better to build your own things with AI. Support is also not really helpful. Not able to answer my questions.

— Camille Jardine

BE CAREFUL when opting for this. I was with TrackingMore which is part of CWILL. Was offered a free period of 30 days to move to ParcelPanel now CWILL. I took the bait and was shown a free period of 30 days. Now realise that I was charged in advance by TrackingMore till Aug 18 2026 and then CWILL charged me in Sep for the period starting Aug 21 2026. So effectively 3 days free and not 30. CWILL...

— Books and You

Very disappointing experience, especially considering the high fees we’re paying. We’ve noticed many cases where ParcelPanel’s tracking information is two to three days behind, while newer shipment updates are already visible on 17TRACK. Tracking does not appear to be updated consistently on a daily basis. This defeats the main purpose of using a tracking app. Customers visit our website expectin...

— Omega Walk

AVOID! Only good for small sites with under 10 sales. Useless with large volumes!!! Emails only send 60% of the time Tracking has 15% error rate with wrong carrier. NOT REAL TIME TRACKING! Additional charges for adding new tracking to exsisting order! These Reviews are from another app called Trackingmore and also Parcel Panel, they some how changed the company name and only took positiv...

— HOD-Business-Group

Clicking a tracking number in my Shopify admin orders view sends me to a broken page instead of the correct tracking site - reported it days ago and support still hasn't fixed it tell me to talk to Shopify support instead of fixing it! never heppend to me before Very disappointing! Nothing but bugs since I installed this app - it's frustrating

— Vedya - וודיה