ParcelWILL Order Tracking

Formerly Parcel Panel order tracker: track orders & boost CSAT

by CWILL · Launched: January 2019 · Free plan available.

5.0 (2,841) on Shopify Used by 81,846 Shopify stores

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Formerly ParcelPanel & ParcelWILL: cut WISMOs, protect revenue, build loyalty, and drive more sales.

Get it on Shopify →

About ParcelWILL Order Tracking

Track orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations. Make data-driven decisions with analytics on carrier performance and delivery times. Enjoy 24/7 support. Sync and track your order in real time to last-mile delivery, cutting WISMOs. A branded, customizable tracking page under your own domain, building loyalty. Automatic shipping notifications on tracking events lift delivery transparency. Smart upsells & AI recommendations that turn tracking order visits into sales. One-click dropshipping mode hides Chinese origin for cross-border stores. Show more Show less

Last verified: July 12, 2026 · Stale

App details

Developer: CWILL
Category: Orders & shipping
Pricing: Free plan available
Launched: January 2019
Rating: 5.0 (2,841) on Shopify

Key features

20 orders/month
Access 1,500+ carriers
Real-time sync & tracking
Branded & multilingual tracking page
Smart shipment dashboard

Integrations with:

Checkout Customer accounts Gorgias Headless Judge.me Klaviyo PageFly PayPal Shopify Admin Shopify Flow

4 plans · starts free · 7-day free trial

Free

Essential

$11/month

Professional

$59/month

Enterprise

$479/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 75 Shopify App Store reviews

Use the arrows to read individual reviews

Easy to use, professional looking, has helped continue our branding through tracking and keeping customers happy and informed. Support is fast and helpful.

— knēNest

qucik reponse to solve my enquiry smoothly.

— YAG Boutique

Great app for customers to know where their order is at all times.

— LMD

empty

— Patricia Elegance

The customer support on this app blows my mind, real people in the chats and super informative and thorough. I appreciate you guys.

— Devour World

Fantastic, support alaways there if you needed it, and they are fast.

— Emma Stuttgart

簡單上手，而且遇到問題時即時處理速度很快。

— 袋鼠島澳洲代購

empty

— Animalyo

Customer service is great

— Lilova

Clicking a tracking number in my Shopify admin orders view sends me to a broken page instead of the correct tracking site - reported it days ago and support still hasn't fixed it tell me to talk to Shopify support instead of fixing it! never heppend to me before Very disappointing! Nothing but bugs since I installed this app - it's frustrating

— Vedya - וודיה