CWILL Order Tracking

Parcel Panel: track order tracker to cut WISMOs & boost...

by CWILL · Launched: January 2019 · Free plan available.

5.0 (3,186) on Shopify Used by 85,822 Shopify stores Built for Shopify

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Track order status with branded tracking pages and shipping notifications from CWILL (formerly Parcel Panel). Reduce WISMOs, build loyalty, and boost sales.

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About CWILL Order Tracking

Track orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations. Make data-driven decisions with analytics on carrier performance and delivery times. Enjoy 24/7 support.

Last verified: September 20, 2026 · Fresh

App details

Developer: CWILL
Category: Orders & shipping
Pricing: Free plan available
Launched: January 2019
Rating: 5.0 (3,186) on Shopify

Key features

20 orders/month
Access to 1,600+ carriers & growing
Real-time sync & tracking
Branded & localized tracking page
Smart shipment dashboard

Integrations with:

Checkout Customer accounts Gorgias Headless Judge.me Klaviyo PageFly PayPal Shopify Admin Shopify Flow

4 plans · starts free · 7-day free trial

Free

Essential

$11/month

Professional

$59/month

Enterprise

$479/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 128 Shopify App Store reviews

Use the arrows to read individual reviews

They are always fast, professional, and very helpful whenever we need support. Every time we had a question or an issue, they replied quickly and guided us clearly until everything was solved. The app is also very useful for managing tracking information and improving the customer experience on our Shopify store.

— BLUM

Jessca have been so helpful and patience. Thank you so much for your help and composure.

— Taviora

We have been using CWILL order tracking for a while now and we could not have been more satisfied with the app and their customer service is just always top notch. Thanks Halsey for the help today and everyone who makes this app works.

— Chemistry Club

Nice app. Doing the job. Available and friendly support.

— Fleeters

cecilia au top !!

— NATRALINE

au top

— BrameCam

empty

— Biscobee

Great help by customer service, very happy with the solution provided!

— Maison Delvay

good support. helped my problem instantly!

— Florin™

Good and quick helpful Support from Zessa

— renuevo

BE CAREFUL when opting for this. I was with TrackingMore which is part of CWILL. Was offered a free period of 30 days to move to ParcelPanel now CWILL. I took the bait and was shown a free period of 30 days. Now realise that I was charged in advance by TrackingMore till Aug 18 2026 and then CWILL charged me in Sep for the period starting Aug 21 2026. So effectively 3 days free and not 30. CWILL...

— Books and You

AVOID! Only good for small sites with under 10 sales. Useless with large volumes!!! Emails only send 60% of the time Tracking has 15% error rate with wrong carrier. NOT REAL TIME TRACKING! Additional charges for adding new tracking to exsisting order! These Reviews are from another app called Trackingmore and also Parcel Panel, they some how changed the company name and only took positiv...

— HOD-Business-Group

Clicking a tracking number in my Shopify admin orders view sends me to a broken page instead of the correct tracking site - reported it days ago and support still hasn't fixed it tell me to talk to Shopify support instead of fixing it! never heppend to me before Very disappointing! Nothing but bugs since I installed this app - it's frustrating

— Vedya - וודיה