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PMO: ProtectMyOrder

Elevate customer confidence & generate additional revenue

by ProtectMyOrder · Launched: June 2023 · Free plan available.

5.0 (12) on Shopify Used by 93 Shopify stores +1 installs · 30 days Built for Shopify

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Upsell premium services at checkout: increase AOV and improve customer experience

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About PMO: ProtectMyOrder

ProtectMyOrder enables merchants to upsell premium services at checkout. Sell services such as shipping protection, carbon neutral shipping and free returns.You keep 80% of the upsell revenue and handle all claims yourself. With 9 clicks, start selling premium services like package protection Show to 50% of site traffic to see impact on conversion rate Customise everything: pricing, titles, text and images

Last verified: July 15, 2026 · Fresh

App details

Developer
ProtectMyOrder
Pricing
Free plan available
Launched
June 2023
Rating
5.0 (12) on Shopify

Key features

  • Upsell premium services at checkout: increase AOV and improve customer experience
Integrations with:

Bundles, Checkout, Klaviyo, Order Editing, Rebuy, Recharge, Stockly

1 plan · starts free · 14-day free trial

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 17 Shopify App Store reviews

Use the arrows to read individual reviews

Really great app, the team is also super responsive to any questions. Definitely suggest using the app!
— Keebos
ProtectMyOrder is a lucrative stream of income for my business. In the past year it has generated £10-15K in profit with an average opt-in of 45%. The support is excellent and the team set it all up. I highly recommend this app.
— www.pet-tags.co.uk
The ProtectMyOrder app is excellent for boosting your profit margins. The team was outstanding in setting everything up for us, and the developers have a deep understanding of both your store and their app, ensuring it functions seamlessly in every context. We've experienced a significant revenue increase, with zero customer complaints about the app. We highly recommend it.
— motocross4u
Fantastic customer service and IT team at Protect My Order. Excellent response times to inquiries. They handled the installation for me and made sure everything worked perfectly before launch. Seamless integration, increased customer confidence, and a way to help offset the ever-rising costs of shipping and insurance.
— Dawson Knives
I made the change over to PMO and instantly noticed customers feeling more secure with their purchase. With the other shipment protection apps out there, PMO seems to be the only one that the merchant is entitled to a portion of the revenue as well. Instant increase in aov and a super simple setup.
— Benji Ball
Came across this app through Shopify App Store Research Panel - Was pleasantly surprised by finding an app that solved our issue of securing customer deliveries. From the moment it was installed (took less than 5 minutes) customers were engaging with it and adding it to their cart. Couldn't be happier. 5* all the way!
— Sutsu
The ProtectMyOrder app is really good to increase your margins. . The team were excellent at getting everything setup for us, and developers have a great understanding of your store and their own app to ensure it works in all contexts. We've been seeing a strong increase in revenue, as well as zero complaints from customers about the app, so we would 100% recommend this app.
— Mystery Football
This app has been such an amazing addition to our website, it helps out customers feel more secure, particularly our large international customer base, and has also allowed increased our revenue so we can easily solve issues when they arise. Particularly for us, as we are a retailer not a manufacturer, it means we don't need to wait on our brands permission/ support to replace faulty items. It a...
— My Breeches
We instantly started using Protect My Order and made the change from a company similar to Route, where they just take your money and don't protect the money. INCREASED AOV overnight by $.80 The merchant should always be entitled to a majority of the money on the protection. Easy set up ~ sub 5 minutes. I don't usually make reviews, but highly recommend.
— crossnet-europe
We have been dealing with a couple of shipping protection companies, we ended up filing claims for our customers and doing research before asking our customers to reach out to the company. With ProtectMyOrder we are able to keep the revenue for the work we are already doing, we do not have to discuss and rely on somebody else to decide if to accept or deny a claim. The dev teams worked quickly to...
— ameriDroid
Highly recommended app. Idries and the customer support team are very responsive and always willing to help.
— ArtifiTurf.com
Extremely good app to help increase margins. The team were excellent at getting everything setup for us (as our theme didn't work out the box). Idries and the team resolved everything perfectly and we've been seeing a nice increase in revenue, as well as zero complaints from customers about the app. I was sceptical at first but the results speak for themselves. Highly recommend!
— Rival Hockey
App is not fully functional. The support team is very slow in fixing the issue and communication. After several conversations, the issue is still not resolved. I would not recommend this app as it is completely new and there is no customisation option in the app.
— Orgacia
I had a fantastic experience with this app and its exceptional customer service. It delivers exactly what it promises and has been immensely helpful to me. I want to express my gratitude to Idries for their dedicated efforts in making the app work seamlessly for my store. Highly recommend the to generate extra income.
— Orgacia
So easy to set up and great for additional revenue. Also has quick and friendly support when needed!
— Ralph's Orchard
We have been using this app since it was released; most customers choose to add this at checkout, which adds revenue to the business as we do not have issues for most of our shipments; I would highly recommend this App
— Kitchway
This app is great as it is so easy to install and the short video instruction is also very useful. We had the first order soon after we started using this app. It was like a magic! we just installed! Nothing else we did. As we are a small business, we appreciate any extra income. Plus, we rarely have a problem with delivery. Most of apps help to increase your income but this app can generate incom...
— Fermented Green Papaya Enzyme

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