Umbrella: In‑house Warranties

It's a complex app but solid. Feliks went totally above and beyond in helping me implement and troubleshoot. They implemented several new features that we requested in less than a week. They also were happy to take an onboarding call with my team to make sure customer service understood every aspect of it. Totally impressed

I was having a hard time getting everything working between Shopify and Umbrella. As someone new to Shopify app integrations, I quickly realized there are a lot of moving parts, and getting everything to function the way you want can be challenging. Their support made the process much easier to navigate. Feliks in particular was incredibly patient, and I truly appreciate all of them sticking with...

The team were so helpful, they created a bespoke widget for us that matched the look of our store.

Absolutely Love the app, the functionality and the value it brings to our Customers / Company! The Team is extremely knowledgeable and helpful, especially Feliks K!

Great app, easy to implement. Support team is very helpful.

Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.

The best warranty app by far. Great support team.

Umbrella has been great for us. The ability to customize warranties by product or collection is a huge plus. Our customers like having the option and it has actually turned into a solid revenue stream for us. Easy to set up, simple to manage, and truly adds value.

After trying a few other options to offer a protection plan to our customers, I found Umbrella. The product is very clean and easy to use. Best of all is their customer support. It is top tier! I don't generally do reviews, but this product is well deserving. Good Luck Umbrella team and thanks for the help!

I rarely leave app reviews, but this one has been such a game changer. Our store was previously using Mulberry for warranty coverage, but we wanted more control of coverage specifics and managing claims. Our customers were not to fond of having to submit claims through a 3rd party company. We then tried Webkul as a self-managed solution. The app technically worked, but not without bugs and a frust...

Innovative and cool idea. Works really well and feels incredibly polished.

This app is exactly what we've been looking for. The setup is easy, it only took a few mins to create our first extended warranty plan. The ability to customize multiple protection plans based on different categories is great. We're still A/B testing to measure conversion impact but so far the results are really promising and I expect it to give us a nice increase in revenue.