Rex: Return & Exchange

Simplify returns, reduce support tickets, delight customers

by Softpulse Infotech · Launched: March 2026 · Free plan available.

0.0 on Shopify Built for Shopify

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Self-service returns & exchanges with real-time tracking and flexible refunds

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About Rex: Return & Exchange

Rex: Return & Exchange helps Shopify merchants manage returns without support chaos. Customers submit return or exchange requests through a branded portal and track status in real time. Merchants can approve, reject, or archive requests, apply custom return rules, and issue refunds, exchanges, store credit, gift cards. Multi-language support and automated email updates ensure a smooth, transparent post-purchase experience for both teams and customers. Branded self-service return & exchange portal for customers Approve, reject, or archive return requests with full control Refunds via exchange, store credit, gift cards Custom return rules, messages, appearance & multi-language labels Real-time return tracking with automated email notifications Show more Show less

Last verified: July 21, 2026 · Fresh