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Rozio AI: Chat & Voice Support

AI chatbot for sales, product recommendations, and upsells

by Salonen LLC · Launched: March 2024 · Free plan available.

5.0 (1) on Shopify
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AI chatbot for live chat, voice, and email support. Answer questions and guide shoppers to checkout.

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About Rozio AI: Chat & Voice Support

Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed. Customize the widget to match your brand and support shoppers in 95 languages with real-time translation in live chat and order tracking. 2-Click Setup: Trained on your products and website in minutes! Sales AI: Product recommendations, upsells, and guided checkout 24/7 FAQ Automation: Answer product, shipping, and policy questions instantly Multilingual Support: 95 languages with real-time translation for every shopper Order Tracking: Real-time updates with a visual package journey for every order Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer
Salonen LLC
Category
Store management
Pricing
Free plan available
Launched
March 2024
Rating
5.0 (1) on Shopify

Key features

  • 100 replies/month
  • Full access to all Rozio features
  • Chat, voice, and email support
  • Image understanding
  • Visual order tracking
Integrations with:

Anthropic, ChatGPT, Email, Gemini, Live Chat, Shopify Admin, Voice

4 plans · starts free · 90-day free trial

Starter

Free

Lite

$29.99/month

Growth

$49.99/month

Prime

$129.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 15 Shopify App Store reviews

Use the arrows to read individual reviews

super app
— MyKumi
Great APP!!! Rozio is easy to train and is fairly intuitive even if no custom knowledge has been given to it. Great support and dev teams! I highly recommend it!
— Hemp Gem
Game changer for our small team. Rozio handles the basic stuff so we can focus on the complex issues. Love that customers can just send photos of what they're looking for and it actually understands. The email integration is smooth too everything shows up in one place. Setup was painless and it's been reliable since day one.
— Rover Rituals
Finally, a chatbot that doesn't sound robotic! Took some time to get the custom instructions right but now it matches our tone perfectly. Customer love the order tracking widget they can see their package moving on the map which is pretty cool. Support answered my questions within a day which is reasonable. Solid app overall.
— NeckEase
This thing pays for itself! Had three sales in the first week from late night customers that I would've missed otherwise. The 24/7 thing is no joke woke up to order notifications from people shopping at 2am. Interface is clean and doesn't slow down our site. Def recommend.
— Enfyre™
I was skeptical about AI chatbots but Rozio changed my mind. Had it running under 5 minutes and it's been handling customer questions better than expected. Only wish I found this sooner, would've saved me hours every week.
— Neon Lanes
Honestly Rozio is awesome. it learned my store in few mins and started helping customers right away. even shows where their package is on a map which ppl love. saves me so much time lol. def worth it
— Nasty Gal
My store gets a lot of international traffic and questions from all over the world in different languages. Before Rozio, we were copy-pasting stuff into Google Translate just to keep up. Now Rozio just handles it. Most questions get answered automatically, and honestly, it does a better job than we ever could. Since adding it, we’ve seen a clear bump in international sales. Would give 6/5 if I cou...
— Celestoria
Honestly, best chatbot we've used. Setup was stupid easy, and it's been smooth sailing ever since. Rozio just gets our products and answers stuff better than we probably could The app support team isn’t instant, but when they reply, they really do help. Definately recommend if you’re tired of answering the same questions 100 times a day.
— Thorvatha
It responds instantly, feels super natural in its tone, and genuinely helps guide customers to the right products. Setting it up took barely any effort—Rozio basically trained itself after just 5 mins. Plus, their support team has been awesome whenever we had questions. Couldn't be happier!
— Valtonix
Since adding Rozio’s visual tracking, our customers instantly know where their package is, without needing to message us. The interactive map is super clear and shows the full delivery journey, which has drastically cut down on package tracking support tickets. It's made our lives easier and improved the customer experience. Very nice update!
— Xylara Market
The quality of Rozio’s responses is impressive right from the start, way more natural and helpful than we expected. The app support team has consistently gone above and beyond to help us out and even implement suggestions. It’s clear they really care. Easily one of the best apps we’ve tried on Shopify (and we’ve tested a lot!)
— Nimoriaan
Rozio is crazy good. Setup took like 2 clicks and it just knew everything about my store. It even answers pics customers send?? The tracking widget is fire too, shows a map and all. Honestly feels like having a full-time agent who never sleeps. Def reccomend.
— Women Fashion's
I didn’t expect much but Rozio surprized me big time. Helped 3 customers on day one without me lifting a finger lol. I added some custom instructions and now it sounds just like our brand. Super happy with it now.
— Tobi®
This app is amazing! Rozio actively helps my customers with any questions about my website or products. I have customers around the world so it being able to answer in different languages is key. In the past I had to use google translate and had to answer questions in chat myself. Now rozio handles all of this by itself. I just read the messages everyday. Set up was pretty easy. Few button cli...
— HULTO

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