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S: Returns, EU Withdrawal

Automate returns & exchanges, support EU withdrawal button

by Synctrack · Launched: March 2023 · Free plan available.

4.9 (121) on Shopify Built for Shopify
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Manage returns with an automated returns and exchanges portal, return tracking & EU Withdrawal forms

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About S: Returns, EU Withdrawal

Looking for a smarter way to manage returns? With Synctrack Returns & Exchanges (RMA) by the Synctrack team, you can streamline returns and exchanges through an automated returns portal, return label generation, refunds, store credit, and powerful analytics. Integrate with 2,900+ carriers, automate return workflows, and stay compliant with evolving regulations through built-in return management tools, including support for EU Withdrawal Forms effective June 19, 2026. Self-serve return & EU Withdrawal Forms for compliance (effective June 19, 2026) RMA: Automate return labels generation & tracking with 2900+ carrier integration Reduce refund with exchange or refunds by store credit, gift card, discount code Auto-sync returns status to Shopify & create unlimited return rule & workflows. Support Shippo, Sendcloud, FedEx, Australia Post, Shipstation, Easypost & more Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer
Synctrack
Category
Orders & shipping
Pricing
Free plan available
Launched
March 2023
Rating
4.9 (121) on Shopify

Key features

  • Limited to 5 return requests/month
  • Branded return page/ portal
  • Email notifications
  • Basic refunds & exchanges
  • Return policy & window
Integrations with:

Australia Post, Customer accounts, FedEx, Gorgias, Sendcloud, Shippo, Shipstation, Shopify Admin, Shopify Flow

4 plans · starts free · 7-day free trial

STARTER

Free

PROFESSIONAL

$19.99/month

PREMIUM

$49.99/month

ENTERPRISE

$149.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 85 Shopify App Store reviews

Use the arrows to read individual reviews

excellent service and convenient function. Your team listened carefully to our concerns. Your thoughtful, customer-oriented support absolutely sets Synctrack apart from other tools we’ve used before.
— Mount to Coast
Florence was very quick to respond to my query when I had a customer exchange request that wasn't straight forward. Thank you
— SYXTH CLOTHING
Sehr sehr guter Support. Und gut bedienbares Retouren Portal.
— Savaswim
empty
— firefly life
Support extrêmement réactif. Merci Niel !
— Mademoiselle Marcelle
Very user friendly and amazing features.
— Elevato
Very good customer service
— Rolloy
Synctrack Returns is a very useful app that significantly simplified our return process. The setup is quick, and the interface is clean and easy to use. Customers can submit return requests on their own, which saves us a lot of time in customer support. The automation of approvals and return statuses is also a big plus. The integration with Shopify works flawlessly, everything is well synchroniz...
— Bevann d.o.o.
Vincent was great supporting our requests!
— Evotrex
SyncTrack Returns is a very good and reliable app. The return process is smooth and easy to manage. Their customer support is excellent and handled all my doubts very patiently. Overall, it’s a great solution for managing returns efficiently.
— Diva Catwalk
Amazing support from the Synctrack team! They helped me with the entire setup and made everything super easy to understand. The team was fast, patient, and very knowledgeable. They answered all my questions and made sure everything was working perfectly before wrapping up. I truly appreciate the excellent service—highly recommend Synctrack to anyone getting started!
— Maako
After setting up and on their settings page, they had a link at the bottom that said visit our site. After clicking got multiple trojan warnings from malwarebytes for the site that was trying to load. the page trying to load was not synctrack, maybe their page was hacked? or something else, I'm not taking the chance.
— Hardware Decor
do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.
— The Musk
this app is like lauda
— Libertee
empty
— Parisa Jewellery
Great app and amazing service.
— Muse Outfitters
Needed to contact support only for some help in customizing. As usual, it was fast and really good. I'm discovering their applications, and they're really helpful for my site.
— UNSEN
Der Kundenservice ist sehr freundlich und hilfsbereit.
— Brandenburger Umschau
很好用
— Temvoir-WATCH-BAG
Customer support is fantastic, the product works as expected!
— Stretch Is Comfort

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