Shopify Local Delivery

by Shopify

3.1 (86) on Shopify Used by 31,147 Shopify stores

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Get more out of local delivery and share optimized routes

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About Shopify Local Delivery

Before adding the app, set up local delivery in your settings.This app is an add-on for businesses offering local delivery at checkout. Local delivery can be enabled for a location in your shipping and delivery settings. During this step, you can define your delivery area and price. Customers in your delivery area can then select local delivery at checkout.Manage local delivery orders in one placeThe Shopify Local Delivery app helps you manage deliveries with optimized routes, automated notifications, and order status updates. Deliver to customers nearby with shareable delivery lists.To use the app, set up local delivery in your Shopify admin settings. Once local delivery is enabled for your location, you can define your delivery area and price. Customers in your delivery area can then select local delivery at checkout. Once you’re ready to deliver your orders, the app offers tools that drivers need to efficiently deliver orders. As deliveries are completed, upcoming stops will be moved to the top of the list.Efficiently plan your routesCreate delivery lists that can be shared with drivers who have access to your store’s admin. Stops can be manually organized in your desired order, or you can use the automated route optimization feature. The optimization feature suggests the most time-efficient route for up to 100 stops (including the starting and ending location). This feature is powered by Google maps, and directions for each stop can be opened in your default map application. Stay in touch with your customersView special delivery instructions that customers requested at checkout, and call or text customers at the touch of a button.Customers will receive an automated email or SMS notification when their order is on the way, has been delivered, or when they miss a delivery. Notifications are triggered from the app when an order’s delivery status is updated, and can be customized in your Shopify admin settings. Keep track of delivery progressAs drivers update order statuses in the app, changes will be reflected on the orders page of your Shopify admin. You’ll know when a delivery is in progress and when orders have been delivered. Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Shopify
Category: Orders & shipping
Rating: 3.1 (86) on Shopify

Key features

Get more out of local delivery and share optimized routes

Ratings & reviews

based on 86 Shopify App Store reviews

Use the arrows to read individual reviews

This app has huge potential because it already intergrates to shopify , but having read all the reviews you can see not much is being done to add more features. There are alot of valid suggestions within the past reviews and to date none of them have been developed even thou they were mentioned more than 6 months ago so not sure how serious shopify is with this app. Some features that urgently nee...

— Purely Gourmet

I love this app. However there is so much that can be improved. 1. Add waypoints in route. ie supplier pickup points 2. Routing uses toll roads and you cannot opt out. in Melbourne it costs $70 a day to use the toll road in a truck so i avoid them. however the algorithm assumes you want to take toll roads wich causes routes to be incorrect 3. Glitch with paypal not allowing to orders to be marked...

— Wood 247

Se que esto no es para dudas, pero alguien sabe por que no me deja guardar mi dirección , me aparece este mensaje No se pudo verificar esta dirección. Quizá no puedas comprar etiquetas de envío o configurar ciertas formas de entrega. Revisa el formato o intenta introducir nuevamente tu dirección.

— Artistería

Need to the ability to add a stop without having an order. Would be great if we could have a list of drivers and assign delivery plans to a driver, who could then only see their assigned plans.

— Twice Loved Children's Consignment Boutique

Easy to use! Convenient for customers! Orders placed immediately delivered! Easy tracking amd appreciated!

— CLB by Carmeeka Dunn

We found this app great for local delivery and it made it easy to track deliveries and route optimization

— Hot Chocolate Bombs YYT

Great app and user friendly. I wish I could add local delivery to customized draft orders. It would also be nice if I could create my own route instead of the app deciding what delivery is next. Otherwise it works great and deserves 5 stars.

— Soft Foods Done Right

I use this app weekly for in-person deliveries. I like the interface and the route optimization. I dislike its integration with other apps, such as maps and text messaging.

— Clorinda Pasta

seems like the app is a bit still under construction but all in all works really well. does the basics very well. excited to see it improve

— Molly's Dinner Club

The app works really well with other apps to help make the delivery process easy! I would highly recommend!

— The Denver Box

So far this looks promising! We will see how it holds up over the next few weeks. It would be nice to have the actual delivery date versus the order date appearing though!

— Pâtisserie Daron

We love the app, but a couple of suggestions. 1. Allow other addresses to be added before optimizing the route (generally, orders with other delivery methods selected, but I might want to stop for a coffee during the run) 2. Accept orders with incomplete addresses. Google maps generally can resolve these addresses, and get you, at least, close 3. Save the route ending address rather than having to...

— Go Green Baby

This app needs to allow ALL orders to be assigned instead of just the online orders. We are a brick and mortar location that does both in person and online sales and we need to be able to include the customers that check out in person to the app. Not really useful if we can't do that.

— Ensley Fairfield Mattress Co.

For manually created or imported orders its not possible to set the shipping method to 'Local Delivery' which makes the whole things pretty much useless as it only works with orders created by customer

— Firestack

Limited in the number of zone you can have, in my case causing us to charge customers more due large zones that have to include more distances When using this app, local delivery and pickup orders can not be edited. Good luck if you are out of an item or selling produce/meats and poultry

— Mona's Fine Meats

This does not work with the Shopify pos app (shop in store; get it delivered). I also don't think they are updating this app to improve it.

— Capital Golf

We tested this app. There is no option to manually add orders to a delivery route makes this app not usable for us. Looks very promising but seems to lack any serious ways to customise. Quite sad given the potential.

— Solid Stash

We started using this app a couple weeks ago. Initially very excited about it as it seemed very easy to use and integrated nicely with our site. However, as time passed we found a few short comings. We have growing subscription business but any orders that come through the subscription app cannot be loaded into the Local Delivery app so you cannot include these orders in the delivery route. Even i...

— Bean Around Town

Pretty functional. Delivery routes on the app work fairly well. There are a few things below that really need to be added to the app. 1) You can't use accelerated checkouts apart from Shop pay, which is really bad! I have had a far greater increase in abandoned checkouts since installing the app as it makes our site look un-trustworthy to new customers. This is just so bad, you cant use paypal, ap...

— Plants by Woodlark Nurseries

A big part of our business is local deliveries so we were thrilled when Shopify added that functionality, but it's coming up short for a few reasons. 1) i need to be able to charge different rates for different zip codes. As a result, we only use the Shopify Local Delivery functionality for the 3 closest zip codes and I use a different app to differentiate rates for other zip codes. 2) the app nee...

— Santa Barbara Company

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