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Spur: AI Chat & Helpdesk

Boost Sales with WhatsApp Cart Recovery & Instagram Automation

by Spur · Launched: September 2022

5.0 (104) on Shopify Used by 84 Shopify stores Built for Shopify

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WhatsApp Marketing & Instagram Automation: Increase Sales, Recover Abandoned Carts & Reduce Support

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About Spur: AI Chat & Helpdesk

Automate your Instagram & WhatsApp Chats with Spur!Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API.Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc.You get all of your chats in a team shared inbox.This improves customer satisfaction, agent efficiency and customer lifetime value! Comment to DM: Link Products with Instagram Posts & Ads Recover Abandoned Carts with Automated WhatsApp Cart Recovery Messages Send Bulk Messages to Segmented Customers via WhatsApp API Automate WhatsApp Chats & Get Unified Inbox for WhatsApp, Instagram & Facebook Chat Widget & Spin the Wheel Pop-ups to Build WhatsApp Subscribers & Drive Sales Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
Spur
Category
Store management
Pricing
Paid
Launched
September 2022
Rating
5.0 (104) on Shopify

Key features

  • 2000 AI Credits
  • Live Chat, WhatsApp, IG & FB
  • 2 Users
  • 10 Automation Flows, 10 Segments
  • 12000 AI Credits
Integrations with:

Checkout, Instagram & Facebook, Judgeme & All Review Apps, Klaviyo, Stripe, WhatsApp API, Zapier

3 plans · 7-day free trial

AI Start

$39/month

AI Accelerate

$159/month

AI Max

$499/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 96 Shopify App Store reviews

Use the arrows to read individual reviews

We've been using Spur for our customer engagement and automation, and the experience has been excellent. The platform offers a wide range of features that make managing WhatsApp interactions and workflows much easier. What stands out the most is their support team—they're responsive, knowledgeable, and genuinely willing to help whenever we run into an issue or need guidance. It's great to work wit...
— ZIKKU
Spur is a fantastic app. the automation and AI features are too good ! The onboarding team is too supportive !
— Millet Matters
The onboarding was really helpful and comprehensive. I'm excited to use it!
— Aléia
Good automations available. Working well.
— Scrubroom
Team is really helpful and cooperative for easy onboarding and process
— Bodycare International Limited
Great experience in the onboarding. Hope to explore the tool further.
— Little Moments
Amazing tool. Saves ton of your admin work through multiple automation flow , customer support and AI agent features is super easy for my customers to interact with my virtual agent without my team going through bunch of customer queries. Good job team
— Nivon
Thank you Khizar for a detailed onboarding experience focused on customer success.
— Musclemind activeleisure
Great experience so far. The team walked us through everything and we already have our abandoned cart flows running after just a few hours. Support was superr helpful with the technical bits. Highly recommend that you use this for your Shopify store.
— Kidology – India’s Most Trusted Kids Gifting & Play Brand
Literally just got through setup and I’m already impressed. The onboarding was thorough and they actually helped us map out a strategy instead of just showing us where to click. The app integrates perfectly with our Shopify store and the flow builder is way better than what we were using before. Feels like a proper partner for our brand rather than just another subscription. Solid start. ;)
— Gutbasket
It has been an amazing experience using Spur. I highly recommend this tool for all e-commerce businesses out there. The support team is quite responsive, and Khizar has been quite helpful.
— Kanwarjis Confectioners
Got very nice support from Spur person. He give too much time for onboarding
— Rillohut
I am writing this review to warn potential customers about the critical security risks and extremely poor customer service provided by Spur BSP. After subscribing to their service, I experienced a catastrophic breach of my business account's security: Key Issues: - Unauthorized access to my business account - Over 100 unauthorized ad accounts created under their platform - Significant potential r...
— Astroida
It was a great experience using it
— Muraad
Spur is a fantastic marketing tool, but what truly sets them apart is their people. Khizar from their team helped me onboard at 4AM on a weekend, willingly, and without missing a beat. That level of dedication is rare. Exceptional product, exceptional team.
— Peshaq
The app is pretty good, loaded with a lot of features, from Instagram automation to website feature and then also the entire WhatsApp marketing tool. It's amazing.
— Khet
Very nice expirence with the team
— Tittli
Really great experience got indepth knowledge of each and every setup process. Even helpful with multiple limitations from our own end. Thank you so much.
— arpitasulakshana
I've been setting up WhatsApp marketing for my brand Ascend Forex AI Smart Charts, and the support team at Spur has been nothing short of exceptional. Prince and Khizar guided me through the entire setup. From connecting my WhatsApp Business API to configuring automation flows and training the AI agent. They didn't just answer questions; they anticipated my next steps and made sure I understood h...
— Ascend Forex
Great tool and a very helpful support team. Been using for more than a year now. Highly recommended.
— Hello June

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