MerchantPick

Best Chat apps for Shopify

Last updated: Oct 27, 2026

  1. #1. Send campaigns, cart recovery & order updates on WhatsApp Chat

    CK: Abandoned cart on WhatsApp screenshot
    5.0 ★ (302) Free plan, paid from $9.99/month

    Send automation, marketing, abandoned cart recovery, order, COD & review messages via WhatsApp API

  2. #2. Recover abandoned cart with WhatsApp widget, chat & automation

    Moose WhatsApp Chat Button screenshot
    Moose WhatsApp Chat Button icon

    Moose WhatsApp Chat Button

    by VegaHub Technology Inc.

    5.0 ★ (210) Free plan available

    Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes.

  3. #3. Recover abandoned carts with WhatsApp marketing and AI chat

    Kanal: WhatsApp Marketing & AI screenshot
    5.0 ★ (132) Free plan, paid from $89/month

    WhatsApp, SMS, iMessage and RCS marketing for Shopify: recover abandoned carts, send campaigns and sell with an AI agent.

  4. #4. WhatsApp order button, Auto confirmations & Recover checkout

    CA: WhatsApp Chat Order Button screenshot
    CA: WhatsApp Chat Order Button icon

    CA: WhatsApp Chat Order Button

    by Conversion Apps

    5.0 ★ (71) Free plan, paid from $4.99/month

    Add a customizable WhatsApp order button to your store. Enable customers to place orders via WhatsApp with real-time click tracking and Meta Pixel integration

  5. #5. Recover abandoned checkouts and order confirmation on WhatsApp

    WhatFlow WhatsApp Business API screenshot
    5.0 ★ (51)

    Automate order confirmations, shipping updates, cart recovery, back-in-stock alerts, broadcasts, and AI chat with the official WhatsApp Business API.

  6. #6. Multilingual AI chatbot with smart sales and order tracking

    Chatifai AI Chatbot & Support screenshot
    5.0 ★ (37) Free plan, paid from $39/month

    Chatifai is an AI chatbot that learns your products and answers customer questions instantly. Includes live chat, smart product recommendations, abandoned cart.

  7. #7. More than a chatbot: An AI assistant that helps shoppers...

    iAdvize: AI Shopping Assistant screenshot
    5.0 ★ (30) Free plan, paid from $290/month

    iAdvize Copilot is an AI assistant that drives 10× more engagement & conversions by guiding, recommending, and supporting shoppers across your site.

  8. #8. A livechat to chat with your customers. Powered by ChatGPT...

    Live Chat & AI ChatGPT : Orka screenshot
    5.0 ★ (26) Free plan, paid from $29/month

    Orka is a Live chat to talk to your customers. Real time support and product recommendations.

  9. #9. Automate your customer support in minutes with AI agents

    Supportify: AI‑powered support screenshot
    5.0 ★ (22) Free plan available

    Automate your support tickets with AI agents and chatbots for Shopify. Save time, cut costs, and boost customer satisfaction.

  10. #10. Enables direct chat and checkout link on WhatsApp.

    Flowcart Whatsapp Chat+AI+CRM screenshot
    5.0 ★ (16) From $19.99/month

    AI Powered WhatsApp Revenue & Retention engine for E-commerce stores.

Rating source: Shopify App Store.

How we ranked the best Chat apps for Shopify

We rank Chat apps by their Shopify App Store rating and review volume, weighted by how well each fits the use case. Ratings, pricing and free-plan details are pulled from every app's live listing and refreshed regularly.

  • Rating and review volume from the Shopify App Store
  • Category fit and how often merchants install each app
  • Pricing and free-plan transparency

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