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Spur: AI Chat & Helpdesk

Boost Sales with WhatsApp Cart Recovery & Instagram Automation

by Spur · Launched: September 2022

5.0 (117) on Shopify Used by 84 Shopify stores

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WhatsApp Marketing & Instagram Automation: Automate Chats, Recover Abandoned Carts, Send Bulk Messages, Collect Leads with Pop-ups, Comments to DMs, Chat Widget

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About Spur: AI Chat & Helpdesk

Automate your Instagram & WhatsApp Chats with Spur! Our powerful marketing tools convert Instagram comments to sales, recover abandoned carts with WhatsApp, collect leads via pop-ups and send bulk messages with ease using WhatsApp API. Our support automation tools help you deliver quick responses to WhatsApp chats like “How to order?” “Where is my order?” etc. You get all of your chats in a team shared inbox. This improves customer satisfaction, agent efficiency and customer lifetime value!

Last verified: September 26, 2026 · Fresh

App details

Developer
Spur
Category
Store management
Pricing
Paid
Launched
September 2022
Rating
5.0 (117) on Shopify

Key features

  • 2000 AI Credits
  • Live Chat, WhatsApp, IG & FB
  • 2 Users
  • 10 Automation Flows, 10 Segments
  • 12000 AI Credits
Integrations with:

Checkout Instagram & Facebook Judgeme & All Review Apps Klaviyo Stripe WhatsApp API Zapier

3 plans · 7-day free trial

AI Start

$39/month

AI Accelerate

$159/month

AI Max

$499/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 104 Shopify App Store reviews

Use the arrows to read individual reviews

Got to know about spur from fellow founders and oboarding experience was smooth
— Seere
Excellent onboarding and training by the team.
— LADYBUG
Simpler than most others and has all the features you need to automate your whatsapp and insta mktg with auto-replied and AI agents. Great support too. I set up everything in a day!
— Cupik Design India
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— Foramour Jewels
This app is super feature-rich. They really understand what you're trying to do with your brand. The onboarding experience is exceptional and very personalised. They give you a lot of time, they really listen to you, and they're building lots of features. It's an awesome company with an awesome price point. I can't recommend them more.
— Wave
Amazing Service, very quick responses and really helpful in setting up things, The Comment to DM feature amazed me as it's really helpful and saves a alot of time
— IZGGI
We’ve been using Spur across multiple Shopify stores, and their support has been consistently helpful. Recently, we faced an issue while preparing a WhatsApp broadcast for more than 5,000 contacts. Everything appeared to be configured correctly, but the broadcast kept failing with an unknown error. Khizar and the Spur technical team investigated the issue and identified the exact cause: our Limit...
— Kings Premium Pickles
Its made connecting and converting abandon carts easier. Also their broadcast messaging is very smooth. If you face any issue they help on an immediate basis. Overall a great platform for e-com brands.
— Lesscare
Spur has been a great addition to our store. The WhatsApp automation flows are easy to set up and have helped us improve customer engagement and conversions. The support team is responsive and always available whenever we need assistance. The dashboard is user-friendly, and features like abandoned cart recovery, broadcasts, and customer support automation have made our operations much more efficie...
— bAbli
We've been using Spur for our customer engagement and automation, and the experience has been excellent. The platform offers a wide range of features that make managing WhatsApp interactions and workflows much easier. What stands out the most is their support team—they're responsive, knowledgeable, and genuinely willing to help whenever we run into an issue or need guidance. It's great to work wit...
— ZIKKU
Spur is a fantastic app. the automation and AI features are too good ! The onboarding team is too supportive !
— Millet Matters
The onboarding was really helpful and comprehensive. I'm excited to use it!
— Aléia
I am writing this review to warn potential customers about the critical security risks and extremely poor customer service provided by Spur BSP. After subscribing to their service, I experienced a catastrophic breach of my business account's security: Key Issues: - Unauthorized access to my business account - Over 100 unauthorized ad accounts created under their platform - Significant potential r...
— Astroida
Good automations available. Working well.
— Scrubroom
Team is really helpful and cooperative for easy onboarding and process
— Bodycare International Limited
Great experience in the onboarding. Hope to explore the tool further.
— Little Moments
Amazing tool. Saves ton of your admin work through multiple automation flow , customer support and AI agent features is super easy for my customers to interact with my virtual agent without my team going through bunch of customer queries. Good job team
— Nivon
Thank you Khizar for a detailed onboarding experience focused on customer success.
— Musclemind activeleisure
Great experience so far. The team walked us through everything and we already have our abandoned cart flows running after just a few hours. Support was superr helpful with the technical bits. Highly recommend that you use this for your Shopify store.
— Kidology – India’s Most Trusted Kids Gifting & Play Brand
It has been an amazing experience using Spur. I highly recommend this tool for all e-commerce businesses out there. The support team is quite responsive, and Khizar has been quite helpful.
— Kanwarjis Confectioners

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