Support Board ‑ Chat & Chatbot

Automate your customers' communication

by Schiocco LTD · Launched: November 2024 · Free plan available.

2.3 (3) on Shopify

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OpenAI chatbot that automatically answers store-related questions. See user carts, orders, and more.

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About Support Board ‑ Chat & Chatbot

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click. Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more. Our chatbot knows your store and answers your customers' questions. Display the products the user searched for via cards and sliders. Synchronize logged-in Shopify users and access customer details within the admin Create a help center area accessible from a dedicated page or within the chat. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Schiocco LTD
Category: Store management
Pricing: Free plan available
Launched: November 2024
Rating: 2.3 (3) on Shopify

Key features

OpenAI chatbot that automatically answers store-related questions
See user carts, orders, and more

Integrations with:

Email, Instagram, Messenger, Telegram, Vibe, WhatsApp

4 plans · starts free

Free

5000 messages

$5/month

7000 messages

$7/month

10000 messages

$10/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 10 Shopify App Store reviews

Use the arrows to read individual reviews

From an operational standpoint, Support Board reduced our Shopify support workload significantly. The help center deflects common questions, while the chatbot handles order and product inquiries automatically. Multi-channel support (web, Instagram, WhatsApp) is a big plus.

— MahasDeals

Good app for Shopify store owners. Chatbot answer many questions by itself and when I reply, I see all customer info. Not perfect English UI but works very well.

— gulfwaymart

Solid Shopify API integration. Product search, order lookup, and user sync work reliably. Good performance even with high chat volume.

— Hala Valla

The Shopify integration is well designed. Support Board syncs customer profiles, order history, and cart data in real time, allowing agents to provide accurate and contextual responses without leaving the dashboard.

— faystan.

Support Board helped us turn chats into sales. Being able to share products directly inside the conversation is amazing. Customers don't need to search again, everything is right there.

— Fakhar shop

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— FADIA KARAM COSMETICS

Scam Alert I was contacted to submit 20 reviews with a clear promise of payment. I completed all the assigned work honestly, but unfortunately no payment was ever made. Pending Amount: $400 for 20 reviews This is very unprofessional and misleading behavior. If the app owner wants to fix this issue and clear the pending payment, they can contact me directly on WhatsApp: +92 345 8060968

— Souqzone

Scammer I was promised $400 for submitting 20 reviews. I completed the task exactly as requested, but after submission, no payment was received. Messages are now being ignored. This is a clear case of unpaid work. If the owner wants to resolve this matter and clear the pending payment, they can contact me on WhatsApp: +92 345 8060968. I will consider updating this review once the issue is resolved...

— Arbian Souq

Scammer I was asked to submit 20 reviews with a promise of payment, but after completing the work, no payment was made. 20 Reviews Payment : 400$ If the app owner wants to resolve this issue and clear the pending payment, contact me on WhatsApp: +92 345 8060968 I am willing to update this review after resolution.

— Desert luxe

we install the app and purchase a paid plan. No one contacted us how to use it we sent emails many times no response. I shall highly oblige if you refund my payment. thank tou

— Imperial Highland Supplies

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