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Supportify: AI‑powered support

Automate your customer support in minutes with AI agents

by Supportify As · Launched: October 2025 · Free plan available.

5.0 (17) on Shopify Built for Shopify
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Automate your customer support in minutes with AI agents and AI chatbot. Save time and cut costs.

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About Supportify: AI‑powered support

Instantly deploy AI support agents and AI chatbots that handles your support tickets across chat, email, Instagram and Facebook.Supportify is an AI customer support agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — no human needed. Simply install the app, connect your FAQ and tools, and let Supportify handle support 24/7. Powered by Claude and GPT. Replace expensive support agents and free up time with AI support. Connect your AI customer support agent to email, chat and social channels. Set up in minutes - no coding required. Syncs with Shopify. Give your AI agent access to tools: cancel orders, edit, create returns, refunds Smart ticket escalation when human support needed, with full context Show more Show less

Last verified: July 20, 2026 · Fresh

App details

Developer
Supportify As
Category
Store management
Pricing
Free plan available
Launched
October 2025
Rating
5.0 (17) on Shopify

Key features

  • 50 free AI sessions included
  • Handles orders, returns & refunds
  • Full Shopify order integration
  • Upload your own knowledge base
  • Unlimited seats
Integrations with:

Chatgpt, Gmail, Shopify Admin, claude, instagram, messenger, outlook

1 plan · starts free

Free plan

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 19 Shopify App Store reviews

Use the arrows to read individual reviews

God support og oppfølging hele veien! Både for meg og kundene mine
— Sparkfix.no
Beste AI appen så langt. Lett å coache, lett å bruke. Anbefales.
— Frivannsliv
Supportify has been so helpful and a great function to implement in our stores to upgrade our customer support. We recommend!
— SLEEPERS EU
Amazing support!
— Sleepers US
Appen fungerer veldig bra sammen med Shopify og var overraskende enkel å sette opp. Hele prosessen gikk raskt, og det var lett å komme i gang uten masse teknisk styr. Det vi liker aller best er hvor brukervennlig løsningen er. Det er enkelt å oppdatere chatboten, gjøre endringer og tilpasse den etter behov. I tillegg er supporten helt topp – vi får rask hjelp når vi trenger det, og det merkes at...
— BagBrokers
Genial app! AI-chatten sparer oss for så masse tid og gjør hverdagen mye enklere. I tillegg opplever vi at teamet er profesjonelle og raske til å bistå når vi trenger hjelp. Anbefales virkelig!
— Blanda Drops AS
We are very pleased with both how the AI ​​works and the app overall, we are also very satisfied with how the process and follow-up have been, with great help from the people behind Supportify. The chatbot works well and is easy to use from both our side and the customer's side. The user experience is smooth and the feedback from the customer has been very good.
— Russemerch.com
Fantastisk app som hjelper oss og kunder noe enormt! Den er helt genial og virker faktisk som en ekte ansatt for oss! Dette har virkelig hjulpet oss med å besvare kunder lynraskt og hjelpe kunder så godt vi kan! :)
— Autohobby
Vi bruker chatbot til Supportify og dette er veldig spennede og bra for vår nettbutikk. Vi er nå også i prosessen med å få på plass automtiserte e-post svar. Dette kommer til å spare oss for masse tid og kundeservicen vil få et meget effektivt værktøy. Kan virkelig anbefale dette firma som er meget hyggelige og har topp kundeservice underveis i prosessen.
— Drømmerom
We’ve had such a great experience working with Supportify. Their AI chatbot has honestly taken a huge load off our customer service team. It’s helped cut down so much of the manual back-and-forth, while still giving our customers fast, helpful responses. It’s made a real difference in our day-to-day operations. What we appreciate most is their team. They’re incredibly responsive and easy to work...
— Profusion Cosmetics
Det krever litt arbeid å få lært opp AI'n men supporten er knall bra og programvaren blir hele tiden bedre, utbedringer skjer fortløpende og gir allerede kjempe god hjelp til mange av våre kunder! Er et skikkelig løft fra det vi har brukt tidligere!
— Marina Miracle
Overraskende mye funksjonalitet og kan besvare alle typer henvendelser. Den kan gjøre alt fra å gi informasjon til å faktisk utføre handlinger som å legge inn adresse eller lignende for en bestilling.
— Luca & Luce
Genius! Just installed it and tried it, a customer wanted a cancellation and Supportify autonomously handled the cancellation and the refund with style! Super cool - this is must have. And for a great price.
— Club Merch Store
Bra app som har fått mange funksjoner i det siste, og som er under rask utvikling hvor det alltid kommer nye ting. Har erstattet ZipChat. Bra support!
— RedHeal
Utrolig hyggelig team som virkelig jobber for å lage en god chatbot. Direkte integrasjon i Shopify som gjør det enkelt å installere, og det aller viktigste - gode muligheter for tilpasning. Det er et lite agilt team som tar tilbakemeldinger på alvor og videreutvikler tjenesten. Anbefales!
— Elbilgrossisten AS
Teamet bak Supportify har lidenskap for det de gjør og er raske til å hjelpe med hva enn vi måtte lure på. Appen får jevnlige oppdateringer og blir bedre og bedre fra uke til uke. Overraskende enkelt å sette opp. God chatbot, og ticketsystemet sørger for at man har kontroll over sakene og at ingenting går i glemmeboka.
— tekshop.no
Great app, even better support As beta customers, we've seen this app grow into a powerful tool. The customization options are fantastic, and allows us to tailor the bot to our specific needs. But the support team is the real highlight. They are so fast and accurate that I'm starting to wonder... wait, are they the real bots? Jokes aside, they can fix anything and simply never give up on a chall...
— Kaffa.no | Ferskbrent kaffe | Bryggeutstyr
En nyttig app som gjør kundeservice både enklere og mer effektiv. Utviklerne er tilgjengelige, løsningsorienterte og gir topp oppfølging når man trenger det.
— Kokkeglede
We switched to Supportify to see if we could reduce our support workload, and it ended up replacing two full-time customer service reps. Our support costs dropped by about 85%, which was huge for us. The AI handles most of our day-to-day questions, like product info and order tracking, and customers get answers right away instead of waiting. A lot of them actually prefer it because it’s available...
— Mahoney Supplements

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